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HR Operations Specialist (Fixed Term Contract)

The Walt Disney Company
Dubai, UAE
Contract
Mid
Hybrid
1 months ago
HR OperationsWorkdaySAPServiceNowMicrosoft OfficePayroll
Free

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Job Summary

  • We’re looking for an HR Operations Specialist to join our Employee Services team on a 6‑month contract.
  • This role supports day to day HR operations across the MENA region, balancing high volume transactional work with process improvements.
  • Based in Dubai office, 4 days a week, with either Monday or Friday working from home.

What You Will Do

  • Provide timely, accurate support on HR queries across the employee lifecycle via multiple channels.
  • Process HR transactions and maintain employee records in HR systems, ensuring accuracy and compliance.
  • Support leave of absence cases, payroll inputs, contract documentation, and benefits administration.
  • Manage high volume data changes in HR systems (e.g., Workday, SAP).
  • Collaborate with internal teams and external providers to resolve queries.
  • Maintain and update process documentation and contribute to continuous improvement initiatives.
  • Identify and support Data Subject Requests (DSRs) in line with GDPR.
  • Support visa processing and contingent workforce administration.
  • Deliver high standard of customer service, handling sensitive information with discretion.
  • Assist with reporting, system testing, and identifying process or system improvements.

Required Qualifications & Skills

  • Degree in HR or related field, or equivalent experience.
  • Experience in HR Operations, Employee Services, or shared services/customer service environment.
  • Strong understanding of HR processes and ability to apply policies and local legislation (UAE experience is a plus).
  • Familiarity with HR systems such as Workday, SAP, ServiceNow, and Microsoft Office tools.
  • Excellent communication skills in English; Arabic is an advantage.
  • Strong attention to detail, organisation, and ability to manage competing priorities.
  • Collaborative approach with strong stakeholder management skills across regions.
  • Comfortable working in a fast paced, evolving environment and identifying areas for improvement.

About The Walt Disney Company

  • The Walt Disney Company is an Equal Opportunity Employer.
  • We strive to be a diverse workforce that is representative of our audiences.
  • Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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