HR Operations Specialist (Fixed Term Contract)
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Key skills for this role
About the Role
Disney seeks an HR Operations Specialist for a 6-month contract to support employee services across the MENA region. The role involves handling HR queries, processing transactions, and maintaining records in HR systems.
Key Skills for This Role
Responsibilities
- Provide timely, accurate support on HR queries across the employee lifecycle via multiple channels
- Process HR transactions and maintain employee records in HR systems, ensuring accuracy and compliance
- Support leave of absence cases, payroll inputs, contract documentation, and benefits administration
- Manage high volume data changes in HR systems, ensuring data integrity
- Collaborate with internal teams and external providers to resolve queries
- Maintain and update process documentation and contribute to continuous improvement
- Support visa processing and contingent workforce administration
- Deliver high standard of customer service, handling sensitive information with discretion
Requirements
- Degree in HR or a related field, or equivalent experience
- Experience in HR Operations, Employee Services, or a shared services/customer service environment
- Strong understanding of HR processes and ability to apply policies and local legislation
- Familiarity with HR systems such as Workday, SAP, ServiceNow, and Microsoft Office tools
- Excellent communication skills in English
- Arabic language skills
Full Job Posting
About The Role & Team
- We’re looking for an HR Operations Specialist to join our Employee Services team on a 6‑month contract.
- You’ll play a key role in supporting day to day HR operations across the MENA region.
Workplace
- This role will be based in our Dubai office, 4 days a week, with either a Monday or Friday working from home.
What You Will Do
- Provide timely, accurate support on HR queries across the employee lifecycle via multiple channels.
- Process HR transactions and maintain employee records in HR systems, ensuring accuracy and compliance.
- Support leave of absence cases, payroll inputs, contract documentation, and benefits administration.
- Manage high volume data changes in HR systems, ensuring data integrity.
- Collaborate with internal teams and external providers to resolve queries.
- Maintain and update process documentation and contribute to continuous improvement.
- Support visa processing and contingent workforce administration.
- Deliver high standard of customer service, handling sensitive information with discretion.
Required Qualifications & Skills
- Degree in HR or a related field, or equivalent experience.
- Experience in HR Operations, Employee Services, or a shared services/customer service environment.
- Strong understanding of HR processes and ability to apply policies and local legislation.
- Familiarity with HR systems such as Workday, SAP, ServiceNow, and Microsoft Office tools.
- Excellent communication skills in English; Arabic is an advantage.
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