HR Operations Manager

Position Overview

Policies and Compliance

• Update and implement internal HR policies and procedures.
• Update internal regulations to comply with MHRSD regulations.
• Ensure employees are registered in attendance and time-tracking systems.
• Investigate attendance violations and apply disciplinary actions under approved policies and regulations.

Employee Data and Attendance

• Maintain complete employee records in the HR system.
• Monitor attendance and timekeeping and notify employees and department heads of violations.
• Review and approve employee leave requests.
• Manage and archive employee files.

Payroll and Benefits

• Manage the monthly payroll cycle and payroll inputs and outputs.
• Manage end-of-service benefits, clearances, certificates, and employee letters.
• Manage medical insurance, employee financial advances, and flight tickets under company policies and contracts.

Contracts and Administration

• Manage employee contracts and provide renewal notifications 90 days before expiry.
• Monitor probation periods and notify department heads after 45 days from joining.
• Ensure new employees have required tools and resources.
• Issue employee badges and business cards and manage Iqama and work permit renewals.
• Prepare employee transfer letters between departments.

Reporting and Development

• Prepare workforce, payroll, leave, and employee-turnover reports.
• Address employee inquiries and resolve operational HR issues.
• Support performance evaluations, promotions, and rewards.
• Lead HRIS and digital-transformation projects and improve HR-system user experience.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 10 years of Human Resources experience.
• At least 3 years of leadership or supervisory HR experience.
• Practical HRIS or ERP systems experience.
• Strong knowledge of MHRSD regulations and systems.
• Payroll and employee benefits management experience.
• Strong leadership, analytical, reporting, and problem-solving skills.
• CIPD certification.