HR Officer
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Key skills for this role
About the Role
Info center Network & Communications W.L.L.
Key Skills for This Role
Responsibilities
- Manage the complete employee lifecycle, including recruitment, onboarding, probation, performance management, employee relations, and separation
- Prepare employment offers, contracts, appointment letters, and other HR correspondence
- Monitor employee attendance, review leave applications, and prepare monthly attendance reports and payroll inputs
- Manage end to end recruitment activities, including sourcing, screening, interviewing, and joining formalities
- Develop, review, and update HR policies, procedures, and employee handbooks in compliance with Qatar Labour Law
- Manage day to day administrative operations, office supplies, travel arrangements, and vendor coordination
- Establish and maintain the company's document control system for physical and electronic records
- Coordinate with PRO for employment visas, labour contracts, Qatar ID, and other government processes
- Prepare HR and administrative reports, dashboards, and management presentations
Requirements
- Bachelor's Degree in Human Resources, Business Administration, or a related discipline
- Minimum 3–5 years of experience in Human Resources and Administration, preferably in Qatar
- Experience managing end to end HR operations, office administration, and document control
- Good knowledge of Qatar Labour Law and employment regulations
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Experience using HRMS/HRIS and attendance management systems
- Excellent written and verbal communication skills
Full Job Posting
Key Responsibilities
- Manage the complete employee lifecycle, including recruitment, onboarding, probation, performance management, employee relations, and separation.
- Coordinate manpower requirements with department heads and support workforce planning.
- Source, screen, shortlist, and coordinate interviews for candidates.
- Prepare employment offers, contracts, appointment letters, confirmation letters, probation extension letters, salary revision letters, promotion letters, transfer letters, experience certificates, salary certificates, No Objection Certificates (NOCs), warning letters, and termination notices.
- Conduct employee induction and orientation programs.
- Maintain employee personnel files and HR records while ensuring confidentiality.
- Monitor employee probation periods and coordinate performance evaluations and Performance Improvement Plans (PIPs).
- Handle employee grievances and support disciplinary procedures in accordance with company policies.
- Coordinate employee resignations, exit interviews, final settlements, and clearance procedures.
- Monitor employee attendance using the attendance management system.
- Review attendance records, overtime, late arrivals, absenteeism, and leave applications.
- Maintain employee leave balances and annual leave schedules.
Attendance, Leave & Payroll Administration
- Prepare monthly attendance reports and payroll inputs, including overtime, deductions, allowances, and leave adjustments, for submission to the Finance Department.
- Respond to employee queries related to attendance, leave, and payroll.
Recruitment & Talent Acquisition
- Manage end to end recruitment activities.
- Prepare and publish job advertisements through recruitment portals and professional networking platforms.
- Coordinate interviews with department heads and Management.
- Maintain recruitment databases, candidate records, and recruitment status reports.
- Coordinate joining formalities for newly recruited employees.
HR Policies, Compliance & Employee Relations
- Develop, review, implement, and update HR policies, procedures, employee handbooks, forms, and Standard Operating Procedures (SOPs).
- Ensure compliance with Qatar Labour Law and company policies.
- Provide HR guidance and support to employees and Management.
- Promote a positive work environment and employee engagement initiatives.
- Organize employee welfare programs, recognition activities, and company events.
Administration & Office Management
- Manage the day to day administrative operations of the company.
- Ensure the efficient operation and maintenance of office facilities and administrative services.
- Coordinate office supplies, stationery, uniforms, employee ID cards, business cards, and administrative requirements.
- Coordinate travel arrangements, flight bookings, hotel reservations, transportation, and accommodation for employees and Management when required.
- Liaise with vendors, suppliers, and service providers for administrative requirements.
- Maintain office equipment, furniture, and administrative inventories.
- Coordinate office maintenance and support service providers to ensure a safe and efficient workplace.
- Assist with procurement coordination, including obtaining quotations, preparing purchase requests, and maintaining procurement records as assigned.
Document Control & Records Management
- Establish, maintain, and continuously improve the company's document control system.
- Maintain and control all company documents in both physical and electronic formats.
- Ensure proper filing, indexing, version control, approval, distribution, retrieval, archiving, and disposal of company documents.
- Maintain controlled copies of company policies, procedures, forms, templates, contracts, agreements, manuals, and other official documents.
- Ensure all documents are current, approved, and accessible to authorized personnel.
- Maintain document registers, revision histories, and master document lists.
- Safeguard confidential company records and employee information.
- Support internal and external audits by maintaining accurate documentation and records.
Government Relations & Statutory Compliance
- Coordinate with the Public Relations Officer (PRO) regarding employment visas, labour contracts, Qatar ID applications and renewals, medical examinations, visa cancellations, and other employment related government processes.
- Maintain trackers for visas, passports, Qatar IDs, labour contracts, medicals, and statutory document renewals.
- Ensure timely renewal of company licenses, registrations, certificates, insurance policies, and other statutory documents.
Reporting & Management Support
- Prepare HR and administrative reports, dashboards, and management presentations.
- Maintain headcount reports, recruitment reports, attendance reports, leave reports, overtime reports, probation trackers, employee turnover reports, visa expiry reports, and HR Key Performance Indicators (KPIs).
- Prepare job descriptions and update the company organizational chart.
- Support Management with manpower planning, workforce analysis, salary benchmarking, and HR planning.
- Assist in developing and improving HR and administrative processes to enhance operational efficiency.
- Support internal and external audits by providing HR and administrative documentation.
- Perform any other HR and administrative duties assigned by Management.
Qualifications
- Bachelor's Degree in Human Resources, Business Administration, or a related discipline.
- Professional HR certification (CIPD, SHRM, CHRP, PHR, or equivalent) is an added advantage.
- Minimum 3–5 years of experience in Human Resources and Administration, preferably in Qatar.
- Experience managing end to end HR operations, office administration, and document control.
- Good knowledge of Qatar Labour Law and employment regulations.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Experience using HRMS/HRIS and attendance management systems.
- Strong documentation, reporting, and records management skills.
- Excellent written and verbal communication skills.
Core Competencies
- Integrity and confidentiality.
- Strong organizational and planning skills.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy.
- Analytical thinking and problem solving.
- Time management and multitasking abilities.
- Leadership and coordination skills.
- Ability to work independently and manage multiple priorities.
- Professionalism and customer service orientation.
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