HR & Office Manager
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Key skills for this role
About the Role
Role Summary The HR & Office Manager is responsible for the overall governance, compliance, and operational oversight of Human Resources and Workplace Operations across the grou.
Key Skills for This Role
Responsibilities
- Oversee recruitment governance, employee lifecycle management, and payroll coordination
- Ensure compliance with UAE labor laws, Emiratisation, GPSSA, and NAFIS
- Manage office operations, vendor management, facilities, and safety standards
- Conduct first round interviews and approve final hiring decisions
- Maintain HR records and ensure audit readiness
Requirements
- Experience in HR management and office operations
- Knowledge of UAE labor laws, Emiratisation, GPSSA, and NAFIS
- Strong organizational and compliance skills
Full Job Posting
Role Summary
- The HR & Office Manager is responsible for the overall governance, compliance, and operational oversight of Human Resources and Workplace Operations across the group.
- The role oversees recruitment governance, employee lifecycle management, payroll coordination, performance administration, regulatory compliance, workplace infrastructure, vendor management, facilities budgeting, safety standards, and business continuity.
- The HR & Office Manager holds full accountability for compliance with UAE labor laws, Emiratisation, GPSSA, NAFIS, and all employee and owner related permits and licenses.
A. Human Resources Governance & Operations
- Conduct first round interviews for full time positions (behavioral and suitability assessment).
- Participate in final interviews with department heads for full time roles.
- Approve final hiring decisions within approved salary budgets.
- Provide hiring feedback and direction to the HR Recruitment Assistant.
- Monitor recruitment tracker to ensure timely role closures.
- Conduct orientation sessions for all new full time employees and interns.
- Review and confirm completion of onboarding documentation.
- Monitor probation review meetings before confirmation deadlines.
- Issue probation confirmation or extension letters.
- Review and approve final settlements.
- Ensure that employee and candidate tracking systems (KEKA) are updated.
- Review and approve employment contracts before issuance.
A. (continued)
- Review contract renewals and amendments prior to release.
- Initiate contract renewal process at least 60 days before expiry.
- Approve final settlements and termination documentation.
- Issue disciplinary letters and warning notices when required.
- Ensure HR records remain structured and audit ready.
- Review visa documentation prepared by HR Recruitment Executive before PRO submission.
- Monitor visa processing timelines (new, renewal, cancellation).
- Escalate delays or compliance risks when necessary.
- Approve employee cancellation procedures and final documentation.
- Review monthly attendance summary before payroll submission.
- Validate leave balances and unpaid leave deductions.
- Approve payroll input sheet prior to submission to Finance.
A. (continued) & B. Emiratisation, GPSSA & NAFIS Governance
- Review documentation for absenteeism and disciplinary cases.
- Maintain and monitor KPI tracking system.
- Collect performance evaluation forms from department heads.
- Archive performance documentation.
- Document performance improvement plans when required.
- Track probation performance reviews.
- Maintain a structured HR filing system (physical and digital).
- Ensure employee records are updated and complete.
- Maintain strict confidentiality of employee and company information.
- Update HR policies when instructed by management.
- Develop and oversee the company's Emiratisation implementation plan.
- Monitor compliance with Emiratisation quotas and MOHRE regulations.
B. (continued) & C. Employee, Owner & Corporate Permit Compliance
- Stay continuously updated on regulatory changes and penalties.
- Oversee onboarding and documentation of UAE National employees.
- Ensure compliance with GPSSA registration and contributions.
- Oversee compliance with the NAFIS program where applicable.
- Review and approve GPSSA and NAFIS documentation prior to submission.
- Maintain Emiratisation compliance trackers and audit readiness.
- Oversee employee work permits and labor documentation validity.
- Ensure employee medical insurance policies remain compliant and active.
- Oversee professional licenses required for employees.
- Monitor validity of social media permits and influencer related permits of company owners.
- Ensure compliance with any media, production, or content related regulatory permits.
- Stay informed of Free Zone, DED, MOHRE, and regulatory updates affecting employees and owners.
D. Office & Workplace Operations Governance
- Define workplace operational, safety, and emergency response standards and protocols.
- Ensure the company maintains structured emergency preparedness plans.
- Oversee implementation and periodic review of Emergency Response & Safety Protocols.
- Establish business continuity measures to minimize operational disruption during crises.
- Monitor government advisories and regulatory updates that may impact office operations.
- Conduct periodic facility and safety audits to ensure standards are maintained.
- Identify operational and safety inefficiencies and implement improvement measures.
- Ensure emergency kits, safety signage, evacuation plans, and compliance documentation are maintained.
- Escalate major facility, health, or security risks to senior management immediately.
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