HR Employee Relations Officer
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Key skills for this role
About the Role
A confidential company in Qatar seeks an HR Employee Relations Officer to support employee relations and HR operations. The role involves managing employee lifecycle processes, government relations, and benefits administration.
Key Skills for This Role
Responsibilities
- Support daily employee relations activities and respond to employee inquiries professionally and confidentially
- Assist in addressing employee concerns and escalate issues when necessary
- Maintain employee records and ensure data accuracy within SAP HR system
- Generate HR reports, trackers, and workforce data analysis using Excel
- Ensure proper filing, documentation, and compliance with company policies
- Manage end to end employee separation and offboarding process
- Coordinate employee clearance procedures with relevant departments
- Prepare HR letters and official correspondence in both Arabic and English
- Process QID applications, renewals, transfers, cancellations, and related documentation
- Coordinate medical examinations, biometric appointments, and other government mandated procedures
- Liaise with Government Affairs teams and external authorities for timely completion of employee transactions
- Support employee medical insurance administration and related documentation
Requirements
- Bachelor's Degree in Human Resources, Business Administration, or related field
- 3 5 years of experience in Human Resources, Employee Relations, HR Operations, or Government Relations
- Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Reporting & Analysis)
- Working knowledge of SAP HR and/or SuccessFactors
- Proficiency in Microsoft Office applications
- Fluent in Arabic and English (written and verbal)
- Strong communication and interpersonal skills
- Excellent organizational and administrative abilities
- High attention to detail and accuracy
- Ability to manage multiple priorities and meet deadlines
- Strong sense of integrity, confidentiality, and professionalism
Full Job Posting
Role Overview
- We are seeking a proactive and detail oriented HR Employee Relations Officer to join our Human Resources team in Qatar.
- This role will support employee relations and HR operations activities, ensuring a seamless employee experience throughout the employee lifecycle.
Key Responsibilities
- Support daily employee relations activities and respond to employee inquiries professionally and confidentially.
- Assist in addressing employee concerns and escalate issues when necessary.
- Maintain employee records and ensure data accuracy within SAP HR system.
- Generate HR reports, trackers, and workforce data analysis using Excel.
- Ensure proper filing, documentation, and compliance with company policies.
- Manage end to end employee separation and offboarding process.
- Coordinate employee clearance procedures with relevant departments.
- Prepare HR letters and official correspondence in both Arabic and English.
- Process QID applications, renewals, transfers, cancellations, and related documentation.
- Coordinate medical examinations, biometric appointments, and other government mandated procedures.
- Liaise with Government Affairs teams and external authorities to ensure timely completion of employee transactions.
- Support employee medical insurance administration and related documentation.
Qualifications
- Bachelor's Degree in Human Resources, Business Administration, or a related field.
- 3–5 years of experience in Human Resources, Employee Relations, HR Operations, or Government Relations.
- Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Reporting & Analysis).
- Working knowledge of SAP HR and/or SuccessFactors.
- Proficiency in Microsoft Office applications.
- Strong reporting, documentation, and record management capabilities.
- Fluent in Arabic and English (written and verbal).
- Strong communication and interpersonal skills.
- Excellent organizational and administrative abilities.
- High attention to detail and accuracy.
- Flexible, adaptable, and eager to learn.
- Ability to manage multiple priorities and meet deadlines.
Preferred Qualifications
- Knowledge of Qatar Labor Law.
- Familiarity with Government Affairs processes in Qatar.
- Experience with employee medical insurance administration.
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