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Housing Counselor
Action for Boston Community Development
Malden, USA
Full-time
Entry · 1+ years experience
Hybrid
USD 52088.4-52088.4 yearly / year
Discovered Yesterday
Free
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Key Responsibilities
- Triage, assist and provide housing related information, guidance and referrals.
- Provide, at minimum, biweekly outreach and support until housing is secured
- Quarterly stabilization support for 12 months to ensure housing remains secure
- Maintain a case load of up to 30 at risk households at one time and 15 stabilization cases.
- Conduct intake & assessments on clients referred and or walking into the housing department.
- Complete all necessary steps to assist emergency cases in securing shelter
- Respond to referred Homelessness Prevention households within 2 business days.
- Respond to Emergency Assistance referred cases.
- Provide transportation to shelter/scattered site or hotel when needed
- Assist clients with the application process, obtaining housing and other housing resources.
- Refers clients to resources to help sustain housing i.e.: childcare, education, job-training, financial literacy, fuel assistance, weatherization, food, furniture, clothing, transportation, legal referrals, medical care, counseling, parenting skills and other services in their community which impact on their ability to obtain or maintain permanent housing.
- Participates in weekly case reviews.
- Provides weekly and monthly reports.
- Ensure accurate input in all relevant and required data systems
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
- Minimum of a high school diploma or equivalent with up to 12 months of social services experience required.
- Ability to possess Housing Counselor Certification or be willing to become Housing Counseling certified within 6 months of employment is required
- A Bachelor’s degree is preferred.
- Strong written and oral communication skills.
- Ability to work sensitively and effectively with people of diverse cultural backgrounds.
- Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.
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