pinpoint
Career Advisor
Action for Boston Community Development
Woburn, USA
Full-time
Mid · 3+ years experience
Hybrid
USD 52088.4-52088.4 yearly / year
Discovered Yesterday
MOSES
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
MOSES
Key Skills for This Role
MOSES
Full Job Posting
Key Responsibilities
- Responsible for managing a high volume of customer interactions and meeting strict deadlines for services and data entry
- Explain to customers the procedure and process for Career Center services including career planning, job development, and labor market information, training opportunities, partner services and referrals.
- Provide an initial assessment for customers and assistance with developing an employment plan including goal setting.
- Review customer’s work search activities, resume, labor market information and employment plan with them.
- Assist customers with resume review and development, cover letter review and development, job search strategies, provision of labor market information, job referrals and referral to additional partner services.
- Provide customers accurate information on compliance with unemployment insurance requirements in lay terms, reviewing their activities for compliance with unemployment insurance requirements and reporting any compliance issues.
- Responsible for facilitating orientation workshops for new customers along with job search and career transition workshops for existing customers.
- Input relevant customer data by following all MOSES entry policies and utilize MOSES reports.
- Establish and maintain an effective working relationship with Career Center partners.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
- Minimum of High School Diploma, or equivalent, required and minimum of three years of customer service or relevant experience required.
- An Associate’s or Bachelor’s degree in human services, public administration, business management or related field and 2 years of experience working is a career center or other related experience is preferred.
- Effective communication and public speaking skills with the ability to advocate for career center customers
- Ability to travel between centers for meetings or coverage needs (Cambridge, Woburn, Chelsea) and to partner sites (including, but not limited to employers, job fairs, training vendors, etc.) throughout our 20 cities/towns).
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Action for Boston Community Development
Benefits Specialist
Boston, USA
Discovered TodayFull-time
Certification Clerk
Boston, USA
Discovered TodayFull-time
Client Services Representative
Malden, USA
Discovered YesterdayFull Time, Temporary
Teacher Assistant - 46 Week Position
Boston, USA
Discovered YesterdayFull-time
Administrative Assistant
Boston, USA
Discovered YesterdayFull Time, Temporary
Education Supervisor
Dorchester, USA
Discovered YesterdayFull-time
Housing Counselor
Malden, USA
Discovered YesterdayFull-time
Teacher: Head Start (46 wk)
East Boston, USA
Discovered 1 weeks agoFull-time