Housekeeping Supervisor

Supporting and supervising our Room Attendants, Linen Porters and Public Area Cleaners, helping everyone have a successful day

Inspecting guest bedrooms and public areas, making sure everything is beautifully clean, presented and ready for our guests

Supporting the guest experience, working closely with Reception and the wider team to manage early arrivals, late departures, room moves, VIPs and special guest requests

Making sure housekeeping trolleys and cupboards are fully stocked, organise deep cleans and keep the team updated on room priorities

Helping to continually improve, keeping up to date with guest feedback and take action where needed to maintain and improve our standards

Helping welcome and train new starters and make sure the team follows our housekeeping, health & safety and COSHH procedures

Completing regular stock takes, audits, equipment checks and housekeeping records, reporting maintenance or safety issues when needed

Must take pride in creating beautifully clean and welcoming spaces

Must enjoy leading, motivating and supporting others

Must have a great eye for detail

Must be organised and comfortable prioritising a busy workload

Must be able to communicate confidently with different teams

Must take guest feedback seriously and looks for ways to improve

Must understand the importance of health, safety and safe working practices

Must be happy to be hands-on and help the team when needed

Housekeeping or supervisory experience would be a real advantage

Additional Information

Full-Time position working 5 out of 7 days per week - including weekends and public holidays

40 hours per week

Shift Pattern: 7am - 3pm, 12pm - 8pm, 2pm - 10pm

Salary: £28,000 per annum

Applicants must have the legal right to work in the UK at the time of application and throughout their employment. Please note that we are unable to provide visa sponsorship now or in the future for this position

What We Offer

Complimentary Spa Day on work anniversaries at any of our company spas

Complimentary use of leisure and spa facilities

Access to the Employee Assistance Program

30% discount on overnight stays and spa days

Discounts on food, drink and retail across our venues

Pension scheme

Free Parking

Refer-a-Friend scheme

Excellent Induction and training programme

Perkbox Online benefits and discounts

On-line Doctor support (appointments/prescriptions)

A fun, supportive and inclusive work environment with loads of development opportunities

At Hiddenwell, we believe exceptional guest experiences begin with exceptional people.

If you’re passionate about high standards, enjoy working as part of a team and love the feeling of getting every detail just right, we’d love to hear from you