Assistant Head Housekeeper

Supporting the Head Housekeeper with the smooth day-to-day running of the department

Leading, motivating and supporting our housekeeping team

Allocating daily workloads and help coordinating the team

Inspecting bedrooms and public areas to ensure exceptional standards

Monitoring room turnaround and help keep operations running efficiently

Responding to guest requests and feedback professionally

Working closely with Front Office and other departments

Supporting rotas, recruitment, onboarding, training and team development

Helping manage linen, cleaning products, equipment and departmental stock

Promoting safe working practices and ensure Health & Safety and COSHH procedures are followed

Step in and provide hands-on support whenever the team needs you

Must have previous housekeeping experience within a hotel or hospitality environment

Must have experience supervising, leading or supporting a team

Must have high standards and excellent attention to detail

Must have a positive, supportive and hands-on leadership style

Must have excellent organisation and communication skills

Must have the ability to stay calm and organised in a busy environment

Must have a passion for delivering exceptional guest experiences

Must have a good understanding of Health & Safety and safe working practices

Luxury hotel or spa experience would be a real advantage

Additional Information

Full-Time position working 5 out of 7 days per week - including weekends and public holidays

40 hours per week

Salary: £31,000 per annum

Estimated Start Date: 12 October 2026

Applicants must have the legal right to work in the UK at the time of application and throughout their employment. Please note that we are unable to provide visa sponsorship now or in the future for this position

What We Offer

Complimentary Spa Day on work anniversaries at any of our company spas

Complimentary use of leisure and spa facilities

Access to the Employee Assistance Program

30% discount on overnight stays and spa days

Discounts on food, drink and retail across our venues

Pension scheme

Free Parking

Refer-a-Friend scheme

Excellent Induction and training programme

Perkbox Online benefits and discounts

On-line Doctor support (appointments/prescriptions)

A fun, supportive and inclusive work environment with loads of development opportunities

At Hiddenwell, we believe exceptional guest experiences begin with exceptional people

If you are passionate about excellence, thrive in a luxury hospitality environment, and are ready to lead a dedicated team committed to creating unforgettable guest experiences, we would love to hear from you

Apply today and become part of the Hiddenwell journey