Housekeeping Public Area Supervisor

About The Ned Doha

Responsibilities

• Supervise and schedule Public Area Attendants to ensure all assigned areas are cleaned and maintained according to hotel standards
• Conduct regular inspections of lobbies, corridors, restaurants, meeting rooms, restrooms, elevators, recreational facilities, and other public areas to ensure cleanliness and presentation standards are met
• Monitor and maintain cleanliness of back-of-house areas, employee facilities, and service corridors
• Train new team members and provide ongoing coaching, guidance, and performance feedback to ensure operational excellence
• Develop and implement cleaning schedules, procedures, and checklists to maximize efficiency and maintain consistent standards
• Ensure all public areas are properly stocked with necessary supplies and amenities
• Coordinate deep-cleaning projects and special cleaning tasks with the housekeeping team
• Monitor inventory levels of cleaning supplies, chemicals, equipment, and linen used in public areas, and submit requisitions as required
• Ensure proper use, handling, and storage of cleaning chemicals and equipment in accordance with safety guidelines
• Respond promptly and professionally to guest requests, complaints, and maintenance concerns related to public areas
• Collaborate closely with Engineering, Front Office, Food & Beverage, and other departments to ensure a seamless guest experience
• Monitor staff productivity, attendance, grooming standards, and adherence to hotel policies and procedures

Qualifications & Competencies

• Minimum of 2–3 years of experience in housekeeping operations, with at least 1–2 years in a supervisory role within a hotel or hospitality environment
• Strong leadership skills with the ability to supervise, motivate, and develop a diverse team
• Excellent knowledge of housekeeping procedures, public area cleaning standards, and cleaning equipment
• Strong attention to detail and commitment to maintaining luxury hospitality standards
• Effective organizational and time-management skills with the ability to prioritize multiple tasks
• Good problem-solving and decision-making abilities in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to work collaboratively with multiple departments and stakeholders
• Knowledge of health, safety, sanitation, and chemical handling procedures
• Flexibility to work varied shifts, including evenings, weekends, public holidays, and special events
• Proficiency in basic computer applications and hotel management systems is an advantage

What’s In It for You

• Tax-free annual salary of QAR 33,000 - 35,000
• Company-provided accommodation and transportation
• 21 calendar days annual leave and 11 paid public holidays
• Sick leave benefits as per Qatar Labour Law
• Private Medical Insurance for self
• End of Service benefits
• Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner)
• Exclusive hotel and dining rates for you, your family, and friends
• Outstanding learning, development, and career progression opportunities
• Reward and recognition programs
• The opportunity to work in one of Doha’s most iconic luxury destinations

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