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indeed

Housekeeping Manager ( Saudi Only)

Mövenpick
الرياض, KSA
Full Time
Manager
Onsite
1 months ago
Housekeeping ManagementRoom InspectionStaff SupervisionGuest ServiceInventory ManagementCommunication
Free

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Housekeeping ManagementRoom InspectionStaff Supervision
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Company Description

  • Mövenpick Hotel & Residences Riyadh

Job Description

  • Begin day by inspecting all showrooms, out of order and vacant clean rooms
  • Prepare floor assignment daily basis and record updated status
  • Obtain list of rooms to be cleaned immediately and list of check outs
  • Inspect all landings and pantries for proper par stocks
  • Ensure all guest rooms, corridors are maintained to a high level of cleanliness
  • Inspect and update all vacant clean inspected rooms in the computer
  • Ensure guest room is maintained in perfect condition by performing Written Room Inspections daily
  • Ensure all guestrooms have proper furniture, fixtures and amenities
  • Strategize Room Attendants to clean priority, rush rooms first and VIP guests
  • Upon guest departure re check room for any forgotten item
  • Maintain database of guest preferences
  • Report all room discrepancies with front desk daily before end of shift

Additional Responsibilities

  • Report Engineering deficiencies daily to Housekeeping Office Coordinator
  • Encounters all guests and employees in a professional manner
  • Report and handle all guest requests, complaints and service related issues
  • Make recommendations to improve service and ensure more efficient operation
  • Implement cyclical cleaning programs and assign to Housemen
  • Perform a variety of guest requests
  • Maintain good professional relationship with all contacts
  • Establish and maintain effective communication with entire hotel departments
  • Inform Housekeeping Management of any absence from duty
  • Assist with disciplinary action when necessary
  • Assist with interviews and new hiring process
  • Maintain regular and punctual attendance

Compliance

  • Comply with all hotel and departmental standards, policies and procedures
  • Observe health and safety guidelines at all times
  • Wear safety equipment and/or protection if required

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