Housekeeping Coordinator
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Key skills for this role
About the Role
Le Méridien Hotels & Resorts is hiring a Housekeeping Coordinator to manage room status, coordinate housekeeping activities, and liaise with other departments. The role involves running reports, assigning tasks, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
- Assist Housekeeping management in managing daily activities
- Act as a liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms with the Front Desk
- Prepare and distribute room assignments to Housekeeping staff
- Record, monitor, and update list of 'Do Not Disturb' rooms
- Ensure vacant dirty rooms are cleaned by necessary time and assign rush rooms
- Complete required Housekeeping paperwork
Requirements
- Ability to run sold room reports and verify room status
- Ability to prioritize room cleaning and update status
- Ability to act as liaison between Housekeeping, Engineering, Front Office, and Laundry
- Ability to prepare and distribute room assignments
- Ability to complete required Housekeeping paperwork
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, pull objects weighing up to 10 pounds
Full Job Posting
Position Summary
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare and distribute room assignments to Housekeeping staff.
- Record, monitor, and update list of 'Do Not Disturb' rooms.
- Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list.
- Complete required Housekeeping paperwork.
Additional Requirements
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Ensure adherence to quality expectations and standards.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely.
- Enter and locate work related information using computers.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
About Le Méridien
- At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life.
- Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination.
- We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life.
- We’re looking for curious and creative people to join our team.
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