HOSTESS / RECEPTIONIST (For a cafe in Riyadh, KSA)

Overview

Job Title: **Receptionist And Hostess

Responsibilities**

• Offer an exceptionally **warm, elegant, and professional welcome** and farewell to all guests, managing the initial impression of the cafe.
• Efficiently manage the cafe's **table reservations and digital waitlist system** to optimize seating and minimize guest waiting times.
• Answer all guest inquiries with polished **professional etiquette**, accurately handling booking inquiries and special requests.
• Maintain an **immaculate and well-organized appearance** of the reception area, entrance, and waiting lounge at all times.
• Control the **seating flow** of the dining area, ensuring an even distribution of tables among the service staff.
• Proactively identify and address basic guest concerns related to seating or reservations, maintaining composure under pressure.
• Act as a knowledgeable **brand and menu ambassador**, providing accurate information on promotions, specials, and retail items.
• Assist the management team with **light administrative duties**, including preparing daily reservation sheets and filing guest correspondence.
• Ensure a consistent, impeccable standard of **personal grooming and professional presentation** that aligns with the luxury brand image.
• Communicate effectively with the Host and Service teams regarding **VIP arrivals, large groups, or special occasions** to ensure seamless service.

Requirements

• A minimum of **1 year experience** in a high-profile customer-facing role, such as a Hostess, Customer Service, Receptionist, or in luxury retail/hotel front office. Must possess an **impeccable, elegant presentation** and professional demeanor.
• Exceptional **interpersonal and communication skills** with polished telephone and email etiquette. Proficiency in managing digital **reservation systems** and multi-tasking in a fast-paced environment is essential.
• **Fluency in English** is mandatory for serving the diverse international clientele. Proficiency in **Arabic** is highly preferred and will be viewed as a significant asset for local guest interaction.

Job Type: Full-time

Application Question(S)

• In which country are you currently located?
• Which country are you from? (Nationality)
• What is your age now? / How old are you?
• What is your height? / How tall are you?
• If selected for this role, are you willing to be assigned to Riyadh, Saudi Arabia? Yes or No?
• If selected for this role, after how many days can you join our company?
• NOTICE: The salary for this role is from QAR 3,000 to QAR 4,000 (based on knowledge and experience) plus SHARED accommodation, transportation, and 1 duty meal. Proceed if you accept.