Hostess / Receptionist - FEMALE ONLY (For a cafe in Riyadh, KSA)
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Key skills for this role
About the Role
Noir KSA seeks a Female Receptionist/Hostess for a luxury cafe in Riyadh. You will manage reservations, control dining flow, and create a sophisticated first impression. Requires 1+ year in a high-profile customer-facing role and fluency in English.
Key Skills for This Role
Responsibilities
- Deliver a warm, elegant, and professional welcome and farewell to all guests
- Manage table reservations and digital waitlist systems to optimize seating flow
- Handle all guest inquiries, booking requests, and special arrangements with polished etiquette
- Maintain an immaculate reception area, entrance, and waiting lounge
- Coordinate seating distribution across the dining area, ensuring balanced table allocation
- Proactively address guest concerns related to seating or reservations
- Support management with light administrative tasks
Requirements
- Minimum 1 year experience in a high profile customer facing role (Hostess, Customer Service, Receptionist, or luxury retail/hotel front office)
- Impeccable, elegant presentation and professional demeanor
- Exceptional interpersonal and communication skills with polished telephone and email etiquette
- Proficiency in managing digital reservation systems and multitasking in a fast paced environment
- Fluency in English is mandatory
- Proficiency in Arabic is highly preferred
Full Job Posting
Job Summary
- The Female Receptionist / Hostess is the elegant ambassador and focal point of our luxury cafe.
- This role is paramount in creating a sophisticated first impression by managing the guest experience from arrival to departure.
- The ideal candidate will seamlessly handle reservations, control the dining flow, and maintain the impeccable standards of service and presentation.
Responsibilities
- Deliver a warm, elegant, and professional welcome and farewell to all guests.
- Manage table reservations and digital waitlist systems to optimize seating flow and minimize guest wait times.
- Handle all guest inquiries, booking requests, and special arrangements with polished etiquette and accuracy.
- Maintain an immaculate reception area, entrance, and waiting lounge while upholding impeccable personal grooming standards.
- Coordinate seating distribution across the dining area, ensuring balanced table allocation among service staff.
- Proactively address guest concerns related to seating or reservations while serving as a knowledgeable brand and menu ambassador.
- Support management with light administrative tasks, including daily reservation sheets and guest correspondence filing.
Requirements
- A minimum of 1 year experience in a high profile customer facing role, such as a Hostess, Customer Service, Receptionist, or in luxury retail/hotel front office.
- Must possess an impeccable, elegant presentation and professional demeanor.
- Exceptional interpersonal and communication skills with polished telephone and email etiquette.
- Proficiency in managing digital reservation systems and multi tasking in a fast paced environment is essential.
- Fluency in English is mandatory for serving the diverse international clientele.
- Proficiency in Arabic is highly preferred (but not required) and will be viewed as a significant asset.
Salary and Benefits
- QAR 3,000 QAR 3,500 per month based on knowledge and experience.
- PLUS company provided shared accommodation, to and from work transportation, and 1 duty meal.
Job Type
- Full time
Work Location
- In person
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