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Home Visit Doctor

Medilife Healthcare Services
Dubai, UAE
Full Time
Mid
Field
1 months ago
Medical ConsultationPatient AssessmentPrescribing MedicationsTelemedicinePatient EducationCommunication
Free

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Medical ConsultationPatient AssessmentPrescribing Medications
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Job Summary

  • We are looking for a qualified and professional Home Visit Doctor to join our healthcare/homecare team.
  • The doctor will be responsible for providing medical consultations to patients through home visits, phone calls, online chats, and office based client support.
  • This role is suitable for a doctor who is comfortable interacting with patients and families, explaining healthcare services, answering medical and service related questions, supporting appointment bookings, and recommending appropriate healthcare/homecare services based on patient needs.
  • The role includes both clinical responsibilities and client facing responsibilities within the office.

Key Responsibilities Home Visit & Doctor on Call Services

  • Visit patients at their homes to provide medical consultations and basic clinical assessments.
  • Assess patient symptoms, medical history, current condition, and care needs.
  • Provide appropriate medical advice, treatment recommendations, and referrals when required.
  • Prescribe medications when clinically appropriate and within licensing regulations.
  • Identify cases requiring urgent medical attention and advise patients or families accordingly.
  • Coordinate with nurses, caregivers, physiotherapists, laboratories, pharmacies, and other healthcare professionals when needed.
  • Maintain accurate medical records for all home visit consultations.
  • Ensure all home visit services are delivered professionally, safely, and in line with healthcare standards.
  • Meet or speak with clients and families to understand their healthcare or homecare requirements.
  • Explain the company’s medical, nursing, caregiving, physiotherapy, diagnostic, and homecare services clearly and professionally.
  • Answer client questions regarding symptoms, available services, service process, appointment booking, and follow up care.
  • Guide clients toward the most suitable healthcare services based on their needs.

Additional Responsibilities

  • Support the team in converting enquiries into confirmed appointments or service bookings.
  • Recommend additional services where medically appropriate, such as nursing care, lab tests, physiotherapy, doctor follow ups, elderly care, or long term homecare packages.
  • Build trust with patients and families through professional, empathetic, and ethical communication.
  • Provide medical consultations through phone calls, video calls, WhatsApp, or online chat when required.
  • Respond to patient enquiries in a professional and timely manner.
  • Provide general medical guidance, follow up advice, and service recommendations within approved clinical guidelines.
  • Identify cases that require in person consultation, home visit, emergency care, or specialist referral.
  • Document all teleconsultation and chat based interactions accurately.
  • Ensure patient confidentiality is maintained during all remote consultations.
  • Assist patients and families with booking doctor consultations, home visits, lab tests, nursing services, and other healthcare appointments.
  • Coordinate with the appointment team, operations team, nurses, drivers, and other departments to ensure smooth service delivery.
  • Confirm patient details, location, preferred timing, and required service before appointments.

Client Communication and Coordination

  • Support follow up appointments and ongoing patient care coordination.
  • Inform relevant departments about special patient needs, urgent cases, or clinical concerns.
  • Communicate with patients and families in a clear, respectful, and compassionate manner.
  • Handle patient concerns, service questions, and complaints professionally.
  • Educate patients and families about care plans, treatment instructions, homecare options, and preventive health measures.
  • Maintain strong relationships with clients to support patient satisfaction and service retention.
  • Escalate complex medical, operational, or complaint related issues to the appropriate department or management.
  • Maintain accurate records of consultations, patient assessments, prescriptions, follow ups, and service recommendations.
  • Ensure all patient information is handled with strict confidentiality.
  • Follow company policies, healthcare regulations, medical ethics, and patient privacy standards.
  • Comply with local healthcare authority requirements and clinical documentation standards.
  • Participate in internal meetings, training sessions, audits, and quality improvement activities when required.

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