Healthcare Experience & Mobility Solutions Senior Manager (2023512)
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Key skills for this role
About the Role
Nahdi Medical Co. seeks a Senior Manager for IT applications in Jeddah. You will lead a team to develop and manage applications supporting retail operations, ensuring compliance with healthcare regulations.
Key Skills for This Role
Responsibilities
- Contribute to the development and management of IT applications, involving short term planning to align application strategy with business objectives
- Work closely with internal customers and super users to build IT applications capable of meeting organizational goals
- Oversee multiple application development and implementation projects, setting timelines, allocating resources, managing budgets, and ensuring on time delivery
- Manage applications, ensuring they meet organizational needs through regular assessments and decisions regarding upgrades, replacements, or decommissioning
- Build and maintain relationships with software vendors and external partners, and liaise with internal stakeholders
- Develop and manage the budget for the IT applications department, including cost benefit analysis and monitoring spending
- Keep abreast of new technologies and industry trends to identify opportunities for innovation and improvement
- Ensure applications comply with relevant laws and regulations, particularly data security and privacy
- Oversee integration of applications to ensure seamless operation and data consistency across the organization
- Implement quality assurance processes and oversee testing of new and existing applications
- Oversee data management practices within applications and utilize data analytics to inform business decisions
- Ensure end users are effectively trained on new applications and provide ongoing support
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field
- 7+ years of experience in IT application and management, ideally in the retail sector
- Proven experience in a leadership or management role, overseeing IT teams and projects
- Knowledge of software development methodologies (like Agile, Scrum, Waterfall), programming languages, and frameworks
- Understanding of database technologies, SQL, and data management practices
- Skills in analyzing business requirements and transforming them into technical specifications
- Awareness of networking, hardware, and software infrastructure
- Knowledge of security protocols, data protection, and risk management
- Understanding of cloud services (like AWS, Azure, Google Cloud)
- Proficiency in tools like JIRA, Trello, or Microsoft Project for managing IT projects
- Familiarity with testing methodologies and tools to ensure the reliability and performance of applications
- English and Arabic languages
Full Job Posting
Job Description
- Support in the development, implementation, and management of IT applications that support and enhance the operational efficiency and service delivery of the retail business.
- This role involves applications operational planning to align IT applications with business goals while managing a team of IT professionals to ensure effective application development and maintenance, ensuring compliance with healthcare regulations.
Accountabilities
- Contribute to the development and management of the IT applications, this involves short term planning to align the application strategy with the business's overall objectives and technological advancements
- Working closely with the internal customer and super users fostering a collaborative and innovative work environment to build IT applications capable of meeting organizational goals, through effective analyses of technical requirements and translating it into technical features.
- Overseeing multiple application development and implementation projects. This includes setting timelines, allocating resources, managing budgets, and ensuring projects are delivered on time.
- Managing the applications, ensuring they meet the needs of the organization. This involves regular assessments to determine the effectiveness of each application and decisions regarding upgrades, replacements, or decommissioning.
- Building and maintaining relationships with software vendors and other external partners. Also, liaising with internal stakeholders to understand their needs and ensuring the applications meet these requirements.
- Developing and managing the budget for the IT applications department this includes cost benefit analysis for new investments, monitoring spending, and ensuring cost effectiveness.
- Keeping abreast of new technologies and industry trends to identify opportunities for innovation and improvement within the organization's application framework.
- Ensuring that applications comply with relevant laws and regulations, particularly those relating to data security and privacy Also involves assessing and mitigating risks associated with the use of these applications.
- Overseeing the integration of applications to ensure seamless operation and data consistency across the organization. This also involves optimizing application performance for better efficiency and user experience.
- Implementing quality assurance processes and overseeing the testing of new and existing applications to ensure they meet the required standards and are free from defects.
- Overseeing data management practices within applications and utilizing data analytics to inform business decisions and improve application services.
- Ensuring that end users are effectively trained on new applications and providing ongoing support to maximize the utility of application investments.
Work Environment
- Indoors : 100%
- Outdoors : 0%
- Working Days : 5 Working Days
- Days off : 2 Days Off
- Working Hours : 8:00 AM – 6:00 PM (1 hour break)
Job Requirement
- Bachelor’s degree in computer science, Information Technology, or a related field is typically required.
- A Master’s degree in a relevant field, such as Information Systems, can be advantageous
- 7+ years of experience in IT application and management, ideally in the retail sector.
- Proven experience in a leadership or management role, overseeing IT teams and projects.
Computer Skills
- Knowledge of software development methodologies (like Agile, Scrum, Waterfall), programming languages, and frameworks relevant to the organization's tech stack.
- Understanding of database technologies, SQL, and data management practices.
- Skills in analyzing business requirements and transforming them into technical specifications.
- Awareness of networking, hardware, and software infrastructure
- Knowledge of security protocols, data protection, and risk management
- Understanding of cloud services (like AWS, Azure, Google Cloud)
- Proficiency in tools like JIRA, Trello, or Microsoft Project for managing IT projects.
- Familiarity with testing methodologies and tools to ensure the reliability and performance of applications.
Languages
- English
- Arabic
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