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Head Spa Therapist

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa
Dubai, UAE
Full Time
Senior
Onsite
Today
Massage TherapyBody TreatmentsFacialsWellness TreatmentsLeadershipCustomer Service
Free

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Massage TherapyBody TreatmentsFacials
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Overview

  • We are seeking an experienced and passionate Head Spa Therapist to lead our spa team and deliver exceptional wellness experiences to our guests.

Key Responsibilities

  • Lead, supervise, and mentor the spa therapy team to ensure outstanding guest experiences.
  • Perform a variety of spa treatments, including massages, body therapies, facials, and wellness treatments.
  • Ensure all spa services are delivered in accordance with company standards and protocols.
  • Manage therapist schedules, treatment allocations, and daily spa operations.
  • Monitor hygiene, safety, and cleanliness standards throughout the spa.
  • Conduct training and ongoing development sessions for spa therapists.
  • Assist in achieving revenue and retail sales targets.
  • Handle guest feedback professionally and resolve concerns promptly.
  • Maintain accurate treatment records and inventory levels of spa products and supplies.
  • Promote spa services, packages, and wellness programs to guests.

Qualifications & Experience

  • Diploma or Certification in Spa Therapy, Massage Therapy, Beauty Therapy, or a related field.
  • Minimum 3 5 years of spa therapy experience, including at least 1 2 years in a supervisory or leadership role.
  • Extensive knowledge of massage techniques, body treatments, facials, and wellness therapies.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent customer service orientation and attention to detail.
  • Ability to work flexible schedules, including weekends and holidays.
  • Knowledge of luxury hospitality standards is highly preferred.

What We Offer

  • Competitive salary package
  • Service incentives and performance based rewards
  • Professional development and training opportunities
  • Career growth within a dynamic wellness environment
  • Supportive and collaborative team culture

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