Executive Butler
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Key skills for this role
About the Role
Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa seek a Guest Experience Expert (Executive Butler) to deliver personalized service throughout guests' stays. Responsibilities include processing operational needs, addressing guest requests, completing reports, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Process operational needs and address guest requests
- Complete reports and share local highlights
- Ensure smooth check in and check out experiences
- Maintain confidentiality and protect company assets
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for an extended time
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build an experience that is memorable and unique.
- Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
Key Responsibilities
- Processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area.
- Creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring professional uniform, personal appearance, and communications.
- Stand, sit, or walk for an extended time; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
About The Luxury Collection
- The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences.
- From legendary palaces and remote retreats to timeless modern classics, each hotel is a unique expression of its locale.
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