Head of SME Commercial Operations & Platform Leadership

Position Title

Industry

Location

Reporting To

Position Overview

Commercial Leadership & Market Growth

• Lead acquisition and expansion of SME clients across key sectors
• Drive SaaS subscriptions and FaaS advisory upsells
• Develop and execute regional market entry strategies
• Build strategic partnerships with ecosystem players
• Achieve profitability through disciplined P&L management

SaaS + FaaS Product Mastery

• Demonstrate deep technical understanding of the platform
• Lead client onboarding, training, and technical implementation
• Manage integrations with e-commerce, POS systems, and banking feeds
• Create client success dashboards for financial health monitoring
• Oversee platform enhancements and automation features

Technical & Compliance Leadership

• Ensure regulatory compliance across multiple jurisdictions
• Master tax, VAT, and financial reporting requirements
• Build scalable FaaS delivery processes
• Lead API and integration development priorities
• Drive platform adoption and feature optimization

Profitability & Team Leadership

• Take full ownership of commercial P&L performance
• Build and manage sales, delivery, and technical teams
• Implement churn reduction and customer retention systems
• Optimize pricing, costs, and service delivery models
• Prepare for growth funding based on performance metrics

Professional Experience

• 8+ years in fintech, accounting SaaS, or SME advisory
• Proven track record scaling subscription + service revenue models
• Experience leading technical product implementation
• Demonstrated success in multi-market expansion
• Comfortable with pure profit-sharing compensation structure

Technical Skills

• Hands-on proficiency with cloud accounting platforms
• Experience with API integrations and automation tools
• Deep knowledge of regional tax and compliance requirements
• Ability to deliver live platform demonstrations
• Familiarity with financial dashboards and analytics

Business & Leadership Skills

• Strategic commercial planning and execution
• Client relationship management at executive level
• Team building and performance management
• P&L ownership and profitability achievement
• Growth marketing and partnership development

Education & Certifications

• Bachelor's degree in Accounting, Finance, IT, or related field
• Professional certifications (ACCA, CPA, CMA preferred)
• Fintech or digital transformation experience advantageous

Compensation Structure

• 100% Profit-Sharing Model (no base salary):
• Direct percentage of net profits from revenue you generate
• Monthly profit distributions
• Performance-based equity opportunities
• Full earnings retention (UAE tax advantages)

Key Success Metrics

• Client acquisition and revenue growth
• Platform adoption and utilization rates
• Service delivery efficiency and scalability
• Customer retention and expansion metrics
• Profitability and P&L performance
• Regional market penetration progress

Application Process

• Please submit the following to [application email]:
• Resume/CV highlighting relevant achievements
• Brief platform demo or technical walkthrough (video preferred)
• One-page commercial growth strategy outline
• Three professional references