Head of Partnerships

Overview

Accountabilities

• Lead and coordinate multiple operational teams within the partnerships function, ensuring clear accountability, high execution standards, and continuous process improvement.
• Drive the onboarding of payment service providers and partners from initial engagement through activation and transaction readiness.
• Build, maintain, and scale strategic partner integrations while ensuring efficient technical and commercial implementation.
• Manage and oversee merchant account portfolios across various processing channels, monitoring performance and resolving operational challenges.
• Maintain and enhance partner risk management processes, proactively addressing compliance, operational, acquirer, and payment-related risks.
• Oversee merchant account infrastructure, including transaction volumes, limits, operational status monitoring, and performance analysis.
• Negotiate and optimize commercial agreements, including processing fees, settlement terms, reserves, and financial arrangements.
• Coordinate partner-related requests and escalations while ensuring timely resolution of operational, compliance, and payment issues.
• Collaborate with internal stakeholders to improve partner capacity, operational efficiency, reporting structures, and governance frameworks.

Requirements

• Previous leadership experience within partnerships, account management, operations, payment infrastructure, or related functions.
• Minimum 4 years of experience managing partnerships, onboarding, account management, partner success, or operational functions within payment service providers, acquiring institutions, payment gateways, or fintech organizations.
• Strong understanding of payment processing ecosystems, acquiring flows, settlement processes, approval rates, risk management, and compliance frameworks.
• Hands-on experience managing merchant accounts and building relationships with payment partners.
• Proven ability to lead multiple teams and coordinate complex operational activities in fast-paced environments.
• Strong analytical skills with experience using operational dashboards, reporting tools, and advanced Excel capabilities.
• Ability to identify operational inefficiencies, resolve escalations, and implement scalable process improvements.
• Excellent stakeholder management and communication skills, with the ability to collaborate across technical, commercial, operational, and external partner groups.
• Fluent Russian language skills and strong professional English communication abilities.
• Highly proactive, ownership-driven mindset with strong decision-making and problem-solving capabilities.

Benefits

• Competitive compensation package aligned with experience, expertise, and performance.
• Annual performance reviews and opportunities for compensation growth.
• Significant career development opportunities within a rapidly growing fintech environment.
• Company-sponsored access to conferences, professional certifications, training programs, and industry events.
• Collaborative culture with passionate and highly engaged colleagues.
• 21 days of paid vacation plus public holidays.
• Paid sick leave and an additional day off for your birthday.
• Opportunity to contribute directly to the growth and success of an ambitious, innovative organization.

How Jobgether Works

Data Privacy Notice