Head of Facilities Operations (Emirati)

About The Role

Key Responsibilities

• Develop and implement operational and maintenance plans for all facilities, including periodic and corrective maintenance budgets, and monitor progress reports with engineering and technical teams.
• Oversee security and guarding operations across all sites, ensuring visitor safety and the effective performance of security personnel.
• Lead inspection tours to verify that all staff perform their duties efficiently and in accordance with required standards.
• Manage vehicle fleet operations including maintenance, licensing, and insurance in coordination with the transport department, and organize driver shift schedules.
• Conduct regular meetings with operational teams to review performance, address challenges, and develop improvement plans.
• Hold periodic meetings with market tenants to review operational developments, gather feedback, and strengthen working partnerships.
• Maintain and update market and leased property data across official systems, platforms, and geographic maps to ensure accuracy.
• Prepare monthly shift schedules for inspector teams and ensure full coverage across all market locations.
• Prepare periodic progress reports against KPIs, highlighting achievements, challenges, resolutions, and recommendations for improvement.
• Ensure full compliance with information security policies, data confidentiality standards, and applicable laws and regulations.
• Draft, review, and propose improvements to operational policies, systems, and procedures.