Head of Data Analytics
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Key skills for this role
About the Role
Lead strategic data initiatives, drive insight generation, own data platform governance, and promote a data-driven culture with a strong educational background.
Key Skills for This Role
Full Job Posting
1- Strategic Data Leadership
- Lead the strategic vision for Starlinks' data capabilities across both business and technology domains.
- Drive the evolution of data from reactive reporting to proactive insight generation and behavior-based intervention.
2- Engagement-Driven Insight Enablement
- Embed with business units (3PL, eCommerce, Delivery, Control Tower) to understand their evolving decision-making needs even when unstated.
- Lead user research, persona definition, and journey mapping to ensure that data tools, services, and analytics solutions drive operational impact.
3- Hypothesis-To-Action Design
- Implement a dynamic capabilities model where data informs questions, builds hypotheses, and translates into system-embedded workflows, alerts, or nudges that change user behavior and outcomes.
4- Ownership Of Data Platform Product
- Define the roadmap for internal and external monetization of data assets and develop commercial models for external usage.
5- Data Platform Ownership
- Own the experience, governance, and roadmap of the unified Data Platform (Microsoft Fabric-based) as a product.
- Ensure secure, discoverable, curated, and composable data assets for both internal and external stakeholders.
6- Logistics Platform Data Support
- Define and coordinate data use cases across logistics orchestration services (OMS, WMS, TMS), Control Tower, Digital Twins, and IoT.
- Ensure data dependencies, SLA expectations, and pipeline readiness are aligned with platform feature releases.
- Collaborate with platform and product teams to embed intelligence, observability, and traceability in real-time operations
7- Commercial Data Strategy & Monetization
- Identify and prioritize data domains that can drive external value for customers, vendors, or marketplace partners.
- Define business models for data products, including licensing, API access, embedded analytics, and insights-as-a-service.
8- Governance & Data Council Leadership
- Chair the Starlinks Data Council, promoting federated data ownership, privacy controls, and quality management across domains.
- Establish KPIs and SLAs for data freshness, completeness, timeliness, and accuracy.
9- Federated Enablement & Culture
- Enable citizen developers and embedded data teams through standards, training, and embedded support.
- Promote a culture of curiosity, experimentation, and ethical use of data.
10- Team & Capability Building
Lead and develop a high-performing data team fostering product thinking and cross-functional empathy.
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