Head of Business Operations
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Key skills for this role
About the Role
DCT Abu Dhabi seeks a Head of Business Operations on a 12-month freelance contract to lead operating model, business planning, governance, performance management, and transformation.
Key Skills for This Role
Responsibilities
- Lead the development and continuous enhancement of the sector operating model
- Oversee workforce planning activities to ensure organizational capabilities and resources support sector growth
- Direct the design and implementation of operational frameworks, standards, and governance mechanisms
- Lead the annual business planning cycle and operational planning activities
- Oversee the establishment of governance structures, reporting mechanisms, and decision making forums
- Lead the annual budgeting process and oversee budget planning, forecasting, and financial performance management
- Drive the identification of efficiency opportunities, cost optimization initiatives, and sustainable operational improvements
- Lead the development and execution of the sector transformation roadmap
- Lead strategic engagement with internal and external stakeholders
- Manage the effective achievement of departmental objectives through effective leadership
Requirements
- Bachelor's degree in Business Administration, Management, Finance, Economics, Engineering, Public Administration, or related field
- 12–15 years of relevant experience in business operations, strategy, transformation, PMO, organizational effectiveness, consulting, or related disciplines
- At least 7 years of experience in a leadership or managerial position
- Demonstrated experience in organizational planning, governance, financial management, and transformation delivery
- Experience engaging with executive leadership and senior stakeholders
- Fluent and professional English in both speaking and writing
Full Job Posting
Role Purpose
- The Head of Business Operations oversees and leads the sector’s operating model, business planning, governance, performance management, financial stewardship, and transformation agenda. The role serves as a strategic advisor to the Executive Director, ensuring efficient and effective delivery across
Key Responsibilities
- Lead the development and continuous enhancement of the sector operating model to ensure alignment with strategic priorities and business objectives.
- Oversee workforce planning activities to ensure organizational capabilities and resources effectively support sector growth and operational requirements.
- Direct the design and implementation of operational frameworks, standards, and governance mechanisms across the sector.
- Drive organizational efficiency by identifying opportunities to streamline processes, improve collaboration, and enhance operational effectiveness.
- Oversee the development and maintenance of operating procedures, process libraries, and service standards.
- Lead the annual business planning cycle and operational planning activities across the sector.
- Oversee the establishment of governance structures, reporting mechanisms, and decision making forums to support effective execution.
- Direct the preparation of executive reports, briefings, and strategic materials for leadership and key stakeholders.
- Advise the Executive Director on organizational priorities, operational risks, resource allocation, and delivery trade offs.
- Drive alignment between sector initiatives, corporate objectives, and strategic priorities.
- Lead the annual budgeting process and oversee budget planning, forecasting, and financial performance management.
- Direct financial governance activities to ensure effective utilization of resources and adherence to approved budgets.
Qualifications
- Bachelor's degree in Business Administration, Management, Finance, Economics, Engineering, Public Administration, or related field.
- Master's degree preferred.
- 12–15 years of relevant experience in business operations, strategy, transformation, PMO, organizational effectiveness, consulting, or related disciplines.
- At least 7 years of experience in a leadership or managerial position.
- Demonstrated experience in organizational planning, governance, financial management, and transformation delivery.
- Experience engaging with executive leadership and senior stakeholders.
- Experience within government, semi government, multinational organizations, consulting firms, or high growth environments is preferred.
- Fluent and professional English in both speaking and writing.
- Arabic bilingual desirable, not mandatory.
Contract Duration
- 12 month freelance contract
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