Head, International Digital Wealth & Transformation - Toronto, ON
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Key skills for this role
About the Role
Scotiabank is seeking a Head, International Digital Wealth and Transformation to lead strategy, planning, governance, and value realization for International Wealth Management. This senior role drives seamless client and advisor experiences powered by digital and AI capabilities across 10+ markets.
Key Skills for This Role
Responsibilities
- Articulate and execute IWM client segment vision for digital capabilities across Affluent and UHNW segments.
- Own the business vision and outcomes for IWM client and advisor solutions, including Wealth+, client portal/mobile experiences, and hybrid servicing models.
- Translate wealth client behaviors, segment economics, and advisor needs into differentiated experiences across onboarding, servicing, and advice journeys.
- Lead priority IWM growth and transformation initiatives from concept to scale with clear investment logic, sequencing, and benefits realization.
- Oversee IWM strategic business programs and lead IWM SIP planning; represent IWM at governance forums.
- Own business led data products that support client segmentation, performance management, advisor effectiveness, and executive decision making.
- Deliver applied AI use cases aligned to wealth priorities such as personalization, next best action, advisor productivity, and service automation.
- Act as a trusted advisor to senior market and business executives to drive value from digital capabilities.
- Build strong cross functional relationships with Global Wealth Management, International Banking, Technology, Operations, Marketing, Compliance.
- Ensure effective business controls and compliance with respect to operational, conduct, AML/ATF, and regulatory risk.
Requirements
- 10+ years of leadership experience in Wealth Management distribution and/or market facing wealth roles
- Proven ability to lead through complexity and influence across markets and business lines
- Innovation mindset with passion for digital experiences and emerging technologies in wealth industry
- Proven track record delivering large scale client/advisor experiences and driving sustained adoption and performance uplift
- Strong commercial acumen with demonstrated ability to translate strategy into measurable outcomes and executable roadmaps
- University degree in Business (MBA and/or CFA preferred)
- Minimum 5 years professional experience in wealth management
- Executive level influencing skills in complex, matrix environments
- Track record delivering complex, cross functional initiatives with sustained adoption and performance impact
- Strong understanding of regulatory environments and constraints impacting wealth markets
Full Job Posting
Purpose
- As Head, International Digital Wealth and Transformation, you will lead strategy, planning, governance and value realization for International Wealth Management.
- In this role, as a senior IWM business leader you are accountable for strategic leadership with hands on execution of driving seamless client and advisor experiences powered by digital and AI capabilities.
- The role owns the end to end client and advisor experience across affluent and wealth segments, ensuring solutions are commercially viable, operationally executable, and scalable across IWM’s multi market footprint.
- The role will support IWM across 10+ markets including Latin America, the Caribbean, and Asia Pacific, with business lines that span Private Banking, Onshore and Offshore Trust, Brokerage, and Asset Management.
Key Accountabilities
- Articulate and execute IWM client segment vision for digital capabilities (Affluent UHNW).
- Own the business vision and outcomes for IWM client and advisor solutions, including Wealth+, client portal/mobile experiences, and hybrid servicing models.
- Translate wealth client behaviors, segment economics, and advisor needs into differentiated experiences across onboarding, servicing, and advice journeys.
- Lead priority IWM growth and transformation initiatives from concept to scale with clear investment logic, sequencing, and benefits realization.
- Oversee IWM strategic business programs and lead IWM SIP planning; represent IWM at governance forums.
- Own business led data products that support client segmentation, performance management, advisor effectiveness, and executive decision making.
- Deliver applied AI use cases aligned to wealth priorities (e.g., personalization, next best action, advisor productivity, service automation, and operational leverage).
- Act as a trusted advisor to all senior market and business executives to help them drive value from digital capabilities.
- Build strong cross functional relationships with Global Wealth Management, International Banking, Technology, Operations, Marketing, Compliance.
- Ensure effective business controls and compliance with respect to operational, conduct, AML/ATF, and regulatory risk.
Experience / Profile
- 10+ years of leadership experience in Wealth Management distribution and/or market facing wealth roles; proven ability to lead through complexity and influence across markets and business lines.
- Innovation Mindset: passion for digital experiences, future trends and emerging technologies in wealth industry.
- Proven track record delivering large scale client/advisor experiences and driving sustained adoption and performance uplift.
- Strong commercial acumen with demonstrated ability to translate strategy into measurable outcomes and executable roadmaps.
- University degree in Business (MBA and/or CFA preferred); minimum 5 years professional experience in wealth management.
- Proven ability to convert strategy into executable roadmaps and measurable outcomes; exceptional written and verbal communication skills.
- Executive level influencing skills in complex, matrix environments; ability to align stakeholders and drive decisions without direct authority.
- Track record delivering complex, cross functional initiatives with sustained adoption and performance impact.
- Strong business judgment and critical thinking.
- Demonstrated ability to lead, coach, and develop high performing teams; success influencing across cultures and geographies.
- Strong understanding of regulatory environments and constraints impacting products, advice, and digital servicing across wealth markets.
- High resilience and persistence; comfortable operating with ambiguity and driving outcomes through complexity.
Working Conditions
- Work in a standard office based environment; non standard hours are a common occurrence. Limited travel at IWM footprint.
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