Head Housekeeping Trainer
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Key skills for this role
About the Role
Justlife is looking for a Head Housekeeping Trainer to lead a team of 8-10 trainers, design training programs, and ensure quality standards in Dubai. The role requires 5-7 years of housekeeping training or hotel housekeeping leadership experience, strong coaching skills, and knowledge of housekeeping standards.
Key Skills for This Role
Responsibilities
- Lead, coach, and develop a team of 8–10 Housekeeping Trainers, setting clear goals and tracking performance
- Design and enhance training programs covering housekeeping skills, customer service, hygiene, and safety
- Provide hands on coaching and support through on site training and regular performance reviews
- Conduct quality checks to ensure service partners follow hygiene, safety, and housekeeping standards
- Analyze training data and feedback to improve content, delivery, and outcomes
- Standardize reporting and documentation across all training activities
- Collaborate with Quality, Operations, Customer Experience, and Business Development teams to identify skill gaps and drive improvements
- Promote a culture of continuous learning and excellence within the trainer team
Requirements
- 5–7 years of experience in housekeeping training, hotel housekeeping, or a related leadership role
- Proven experience leading training teams or large scale training programs
- Solid knowledge of housekeeping standards, tools, and cleaning methodologies
- Strong coaching, communication, and presentation skills in English (Hindi, Nepali, or Tagalog is a plus)
- Ability to analyze data, measure outcomes, and turn insights into action
- Organized, proactive, and able to perform in a fast paced environment
- Bachelor’s degree in Hospitality, Training & Development, or a related field (preferred)
Full Job Posting
Role Overview
- Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals.
- Take over a key role as a Head Housekeeping Trainer in the Fulfillment Quality department and be a part of this exciting adventure of never ending growth and success.
What we expect from you
- Lead, coach, and develop a team of 8–10 Housekeeping Trainers, setting clear goals and tracking performance
- Design and enhance training programs covering housekeeping skills, customer service, hygiene, and safety
- Provide hands on coaching and support through on site training and regular performance reviews
- Conduct quality checks to ensure service partners follow hygiene, safety, and housekeeping standards
- Analyze training data and feedback to improve content, delivery, and outcomes
- Standardize reporting and documentation across all training activities
- Collaborate with Quality, Operations, Customer Experience, and Business Development teams to identify skill gaps and drive improvements
- Promote a culture of continuous learning and excellence within the trainer team
What we are looking for
- 5–7 years of experience in housekeeping training, hotel housekeeping, or a related leadership role
- Proven experience leading training teams or large scale training programs
- Solid knowledge of housekeeping standards, tools, and cleaning methodologies
- Strong coaching, communication, and presentation skills in English (Hindi, Nepali, or Tagalog is a plus)
- Ability to analyze data, measure outcomes, and turn insights into action
- Organized, proactive, and able to perform in a fast paced environment
- Bachelor’s degree in Hospitality, Training & Development, or a related field (preferred)
PERKS OF BEING A PART of JUSTLIFE
- One day extra vacation on your birthday with our JustHoliday!
- Free Justlife credits so you can enjoy our own services
- Work reality escapes opportunities through team building games, challenges, and many more activities
- Working with a great team and entrepreneurial spirit
- Continuous learning with mentorship, coaching, on the job, and internal external training
- Never ending growth and fast career development and internal career opportunities
- A fair and objective Performance Management System
- Ignition of the hero in you through our ‘’JustHeroes’’ Reward and Recognition Program
- Availability of company discounts and gift vouchers
- A bonus for every successful Employee Referral
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