Head Housekeeping Supervisor
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Key skills for this role
About the Role
City Centre Rotana Doha is seeking a Head Housekeeping Supervisor to lead the housekeeping team and ensure exceptional guest experiences. The role involves assigning tasks, checking maintenance, implementing training, and ensuring cleanliness standards.
Key Skills for This Role
Responsibilities
- Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
- Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
- Ensure the correct and economical use of cleaning agents and their safe storage and that all day to day maintenance is reported promptly and followed up
- Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
- Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
- Thorough knowledge of all the products and services provided by Housekeeping
Requirements
- Degree in hospitality
- Previous experiences in the Housekeeping Department within a hotel
- Excellent written and verbal English communication skills
- Strong interpersonal and problem solving abilities
- Computer literate
- Previous experiences with Opera are an advantage
Full Job Posting
Job Description
- We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. This position is based at City Centre Rotana Doha.
Key Responsibilities
- Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
- Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
- Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
- Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
- Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
- Thorough knowledge of all the products and services provided by Housekeeping
Education, Qualifications & Experiences
- You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel.
- Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials.
- Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
- The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details.
- You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach.
- You will work well under pressure in a fast paced environment and enjoy working with a multi cultural team and guests alike, while possessing following additional competencies: Understanding Hotel Operations, Effective Communication, Planning for Business, Supervising People, Understanding Differenc
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