Head Hostess
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Key skills for this role
About the Role
St. Regis Hotels & Resorts in Doha is seeking a Head Hostess to manage dining reservations, seat guests, and oversee the host team. The role requires at least 1 year of related work experience, strong communication skills, and the ability to maintain a professional appearance.
Key Skills for This Role
Responsibilities
- Answer phones, take dining reservations, and enter diner information into reservation system
- Maintain wait list and quote accurate wait time
- Make appropriate seating decisions using station rotation chart
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table and providing menus
- Assist management in hiring, training, scheduling, and coaching employees
Requirements
- At least 1 year of related work experience
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods
- Excellent communication and interpersonal skills
Full Job Posting
Position Summary
- Answer phones, take dining reservations, and enter diner information into reservation system
- Maintain wait list and quote accurate wait time
- Make appropriate seating decisions using station rotation chart
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table; pulling out chairs; placing menu
- Guide guests through the dining rooms and provide assistance
- Ensure place settings are appropriate
- Maintain cleanliness of work areas
- Monitor dining rooms for seating availability, service, and safety
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
Preferred Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
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