Guest Service Officer - Emiratization
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Key skills for this role
About the Role
A dynamic entertainment enterprise in UAE and KSA is seeking a Guest Service Officer to welcome and assist guests, provide information, scan tickets, and ensure a safe and enjoyable experience.
Key Skills for This Role
Responsibilities
- Welcome and assist guests throughout the indoor park
- Provide information about attractions, activities, and facilities
- Scan and validate guest tickets at entry points
- Respond to guest inquiries professionally while ensuring a safe and enjoyable experience
Requirements
- Experience with reservation or ticketing software (e.g., VGS, Technoheaven) is a plus; Freshers are welcome
- Exposure to Sprinklr, HubSpot, or Google Workspace is an advantage
- Preferred background in hotels, travel & tours, restaurants, or attraction/ticketing parks
- Strong communication skills in Arabic and English
- Good time management and multitasking ability
Full Job Posting
The Role
- About the Client: A dynamic entertainment enterprise pioneering the future of immersive entertainment in UAE and KSA.
- Welcome and assist guests throughout the indoor park.
- Provide information about attractions, activities, and facilities.
- Scan and validate guest tickets at entry points.
- Respond to guest inquiries professionally while ensuring a safe and enjoyable experience.
Requirements
- Experience with reservation or ticketing software (e.g., VGS, Technoheaven) is a plus; Freshers are welcome to apply
- Exposure to Sprinklr, HubSpot, or Google Workspace is an advantage
- Preferred background in hotels, travel & tours, restaurants, or attraction/ticketing parks
- Strong communication skills in Arabic and English, with good time management and multitasking ability.
About the company
- RTC 1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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