Guest Service Agent
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Key skills for this role
Key Skills for This Role
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Responsibilities
- Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.
Requirements
- Provide exceptional service to guests
- Handle guest check-in and requests
- Promote hotel facilities and upsell services
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