Guest Relations Officer - FEMALE Only (Restaurant in Riyadh, KSA)
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Key skills for this role
About the Role
Noir KSA is seeking a highly presentable Guest Relations Officer for a high-end cafe in Riyadh, Saudi Arabia. The role involves greeting guests, managing reservations, and providing excellent customer service.
Key Skills for This Role
Responsibilities
- Greet guests warmly upon arrival, offering a personalized and hospitable welcome.
- Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait time estimates.
- Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.
- Maintain an organized and tidy reception area.
- Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.
- Assist with special events and occasional administrative tasks, as needed.
Requirements
- Strong communication skills in Arabic and English
- Warm, friendly, and highly presentable demeanor
- Exceptional interpersonal and customer service skills
- Ability to multitask and stay organized in a fast paced environment
- Demonstrated professionalism and reliability
- Experience in a hospitality or customer facing role is preferred
Full Job Posting
Position Overview
- Position: Restaurant Guest Relations Officer
- Location: Riyadh, Saudi Arabia
- We are seeking a highly presentable and professional Guest Relations Officer to join our team at Noir Cafe, a high end cafe in Laysen Valley.
Key Responsibilities
- Greet guests warmly upon arrival, offering a personalized and hospitable welcome.
- Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait time estimates.
- Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.
- Maintain an organized and tidy reception area.
- Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.
- Assist with special events and occasional administrative tasks, as needed.
Qualifications
- Strong communication skills.
- Warm, friendly, and highly presentable demeanor.
- Exceptional interpersonal and customer service skills.
- Ability to multitask and stay organized in a fast paced environment.
- Demonstrated professionalism and reliability.
- Experience in a hospitality or customer facing role is preferred.
Salary & Benefits
- SAR 4,500 to SAR 5,000 with FREE shared room, transport, and 1 duty meal.
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