Guest Relation Officer (UAE National)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Confidential Company seeks a Guest Relation Officer to greet customers, manage showroom leads, and support sales and delivery teams. The role involves customer service, data entry, and administrative tasks in a showroom environment.
Key Skills for This Role
Responsibilities
- Greet and welcome customers professionally
- Guide customers to showroom and introduce to Sales Consultant
- Capture walk in customer details and enter as leads in system
- Create leads in Salesforce and transfer to sales consultant
- Answer incoming calls within three rings and transfer to appropriate person
- Submit showroom tracker, first visit survey, SSI report, telephone inquiries, delivery follow up report
- Support delivery team in receiving vehicles and updating stock ageing report
- Assist in arranging showroom display vehicles and updating ageing report
- Conduct physical stock check weekly
- Maintain records of maintenance on test drive fleet
- Collect customer feedback and forward to Branch Manager daily
- Keep stock inventory of supplies and report to line manager
Requirements
- UAE National preferred
- Experience in customer service or showroom support
Full Job Posting
Key Responsibilities
- Greet and welcome customers confidently and professionally.
- Guide customers to the showroom, introduce to Sales Consultant, arrange refreshments.
- Assist customers until a sales consultant becomes available.
- Contact customers after two days of visit to ensure high level of customer service.
- Capture walk in customer details, enter as leads in system, send to line manager daily.
- Create lead in Salesforce and transfer to sales consultant.
- Ensure all leads are converted and report to manager.
- Create leads from telephone inquiries and send to Sales Team.
- Answer incoming calls within three rings and transfer to right person within 45 seconds.
- Submit showroom tracker, first visit survey, SSI report, telephone inquiries, delivery follow up report.
- Report any untoward activities in showroom.
- Support Delivery in charge/Manager in receiving vehicles on Oracle, updating stock ageing report.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Confidential Company
Sales Manager
Riyadh, KSA
The Sales Manager – Fire Protection Systems is responsible for driving sales growth by developing new business opportunities, managing key customer relationships, and achieving ...
Mechanical Maintenance Manager (Deep Drilling)
Hawally, KWT
The Mechanical Maintenance Manager leads and optimizes all mechanical maintenance for land drilling rigs and associated equipment under Kuwait Oil Company standards. The role involves developing preventive and predictive
Farm Supervisor
Dammam/Khobar/Eastern Province, KSA
We are seeking an experienced and dedicated Farm supervisor to oversee the daily operations of a diversified commercial farm specializing in date palm cultivation, greenhouse pr...
Electrical Maintenance Manager (Deep Drilling)
Hawally, KWT
The Electrical Maintenance Manager oversees all electrical maintenance for land drilling rigs and associated equipment under Kuwait Oil Company standards. The role involves planning, supervising, and ensuring reliability
MEP Supervisor
Dammam/Khobar/Eastern Province, KSA
Oversee the installation, operation, and maintenance of MEP systems to ensure compliance with design specifications and industry standards. Develop and implement project schedul...
Personal Assistant (Female Only)
Dubai, UAE
Manage calendars, assist in daily activities, prepare reports, conduct research, and travel with the Managing Director; requires strong communication and organizational skills.
Front Desk Receptionist
Dubai, UAE
Position Summary We are looking for Receptionist to manage our second reception area while providing administrative support to the Production team. The ideal candidate will have...
Home Appliance Technician
Abu Dhabi, UAE
Customer Satisfaction Ensure delivery, installation and/or repair of goods on time as agreed with the customers towards increased customer satisfaction Communicate with the cust...
Sales Manager
Riyadh, KSA
Mechanical Maintenance Manager (Deep Drilling)
Hawally, KWT
Farm Supervisor
Dammam/Khobar/Eastern Province, KSA
Electrical Maintenance Manager (Deep Drilling)
Hawally, KWT
MEP Supervisor
Dammam/Khobar/Eastern Province, KSA
Personal Assistant (Female Only)
Dubai, UAE
Front Desk Receptionist
Dubai, UAE
Home Appliance Technician
Abu Dhabi, UAE