Guest Relation Officer/Receptionist -Arabic Speakers
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Key skills for this role
Role Overview
• Greet guests warmly and professionally upon arrival and departure.
• Handle guest check-in and check-out efficiently.
• Serve as a point of contact for all guests’ needs, requests, and inquiries.
• Resolve guest complaints promptly and professionally.
• Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction.
• Provide accurate information about hotel services, amenities, and local attractions.
Key Skills for This Role
Full Job Posting
Job Description
- Greet guests warmly and professionally upon arrival and departure.
- Handle guest check-in and check-out efficiently.
- Serve as a point of contact for guest needs, requests, and inquiries.
- Resolve guest complaints promptly and professionally.
- Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction.
- Provide accurate information about hotel services, amenities, and local attractions.
Requirements
- Arabic language ability is required, as specified in the role title.
- Professional guest-facing communication and service skills are required.
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