Guest Relation Officer/Receptionist -Arabic Speakers
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Key skills for this role
Role Overview
Guest Relations Officer or Receptionist role supporting hotel guests throughout their arrival, stay, and departure.
Arabic-speaking ability is indicated by the role title.
Key Skills for This Role
Full Job Posting
Job description
Guest Relations Officer or Receptionist role supporting hotel guests throughout their arrival, stay, and departure.
Arabic-speaking ability is indicated by the role title.
Responsibilities
- Greet guests warmly and professionally upon arrival and departure.
- Handle guest check-in and check-out efficiently.
- Serve as a point of contact for guests' needs, requests, and inquiries.
- Resolve guest complaints promptly and professionally.
- Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction.
- Provide accurate information about hotel services, amenities, and local attractions.
Workplace
- The role is classified as onsite and involves in-person hotel guest service.
Requirements
- Arabic-speaking ability is indicated by the role title.
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