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Guest Experience Expert
Le Méridien Hotels & Resorts
Lusail, QAT
Full-time
Entry
Onsite
Discovered Today
Guest experience and customer serviceGuest needs assessment and responseOperational supportReport preparationLocal area informationConfidentiality
Free
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Guest experience and customer serviceGuest needs assessment and responseOperational support
Role Overview
Create a unique and memorable guest experience beyond routine check-in and check-out transactions.
Take initiative to guide guests through their stay and provide services that support satisfaction.
Key Skills for This Role
Guest experience and customer serviceGuest needs assessment and responseOperational supportReport preparationLocal area informationConfidentiality
Full Job Posting
Role Overview
Create a unique and memorable guest experience beyond routine check-in and check-out transactions.
Take initiative to guide guests through their stay and provide services that support satisfaction.
Guest Experience Duties
- Handle operational needs and respond to guest requests throughout their stay.
- Prepare reports and share information about points of interest in the local area.
- Perform other reasonable duties assigned to support guest satisfaction and hotel operations.
Recommended Qualifications
- High school diploma or equivalent.
- No related work experience or supervision experience is required.
- No license or certification is required.
Workplace and Physical Requirements
- The role is based onsite in Lusail, Qatar and requires standing, walking, and moving for extended periods.
- The role includes moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
Professional Standards
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