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At Your Service Runner
Le Méridien Hotels & Resorts
Lusail, QAT
Full-time
Entry
Onsite
Discovered Today
Guest serviceHotel guest services operationsCommunication equipment testingProfessional communicationQuality assurance standardsConfidentiality
Free
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Guest serviceHotel guest services operationsCommunication equipment testing
Role Overview
Provide guest service support throughout the hotel by delivering requested items, amenities, messages, and packages.
Support memorable guest experiences through responsive service and professional communication.
Key Skills for This Role
Guest serviceHotel guest services operationsCommunication equipment testingProfessional communicationQuality assurance standardsConfidentiality
Full Job Posting
Position Summary
Provide guest service support throughout the hotel by delivering requested items, amenities, messages, and packages.
Support memorable guest experiences through responsive service and professional communication.
Guest Service Duties
- Test beepers and radios to confirm communication equipment works properly.
- Place rollaway beds, refrigerators, cribs, linens, toiletries, and other requested items in guest rooms.
- Deliver towels, bathrobes, toiletries, messages, mail, packages, flowers, gifts, and sundry items to guest rooms.
- Deliver food, beverages, amenities, and assembled orders when required.
- Welcome guests, anticipate and address service needs, and assist individuals with disabilities.
Standards and Teamwork
- Follow company policies and procedures and report accidents, injuries, and unsafe work conditions to a manager.
- Maintain confidentiality, protect company assets, and meet quality assurance standards.
- Communicate clearly and professionally and maintain positive working relationships with colleagues.
- Perform other reasonable job duties requested by supervisors.
Preferred Qualifications
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