Guest Experience Expert (Front Office Agent)
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Key skills for this role
About the Role
Le Méridien Hotels & Resorts is seeking a Guest Experience Expert to deliver memorable guest experiences through smooth check-in/check-out, addressing guest requests, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Process guest check in and check out smoothly
- Address guest requests and complete reports
- Share highlights of the local area with guests
- Maintain a safe work place and follow company policies
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Professional appearance and communication
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build an experience that is memorable and unique.
- Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- Job Number: 26085091
- Job Category: Rooms & Guest Services Operations
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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