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Group Product Manager, Buyer Relevance

eBay
Toronto, CAN
Full Time
Manager
1 weeks ago
Product StrategyMachine LearningSearch TechnologiesNatural Language UnderstandingA/B TestingData Analysis
Free

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Product StrategyMachine LearningSearch Technologies
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About The Team And The Role

  • The team at eBay is responsible for the science algorithms powering Retrieval & Relevance across all surfaces on site: Search, Home Page, Recommendations, CRM, post checkout etc. and drives a large part of eBay’s core marketplace business.
  • We are seeking a Group Product Manager who is passionate about Relevance, online commerce, AI/ML, generative AI, LLMs, and buyer experience.
  • This role will join the Science product team and lead efforts related to interpreting user queries and Retrieval.

What You Will Accomplish

  • You will define and drive the strategy for relevance across every Buyer Surface, including Search, Home Page, Recommendations, CRM, post checkout, Organic and Sponsored listings.
  • You will be crafting the evolution of the Buyer experience with high relevance and optimization.
  • Partner with Applied Researchers and Engineering to build and scale embedding based classifiers, query understanding pipelines, triggering mechanisms and retrieval frameworks, including vector based retrieval (text & multi modal) and hybrid search.
  • Use metrics, experimentation, and user research to find opportunities, validate impact, and continuously improve.
  • Define KPIs for search quality, including relevance, recall, and precision, and ensure measurable improvements through A/B tests.
  • Build foundational systems for query understanding, triggering, slotting, and ranking that empower relevance for vertical product teams.

What You Will Bring

  • 10+ years of product management experience with a strong focus on systems powered by machine learning, search technologies, or natural language understanding.
  • Proven expertise in ML classifiers, embeddings, LLMs, and related AI technologies.
  • Strong analytical and critical thinking skills, with a data informed decision making approach.
  • Track record of cross functional leadership, driving alignment across engineering, science, product, and business teams.
  • Represent the product area to senior executives and cross functional leaders, providing updates on roadmap progress, competitive landscape, and innovation opportunities.
  • Evangelize the role of Retrieval & Relevance in enabling elite search, recommendations & discovery experiences across the company’s ecosystem.

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