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Group Leader Technical Operations-EN
CAE
Riyadh, KSA
Full-time
Mid-Senior
Onsite
Discovered Today
FSTD technical operationsFlight simulation training equipmentPreventive and corrective maintenanceTeam leadershipPerformance-based KPIsService Level Agreements
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FSTD technical operationsFlight simulation training equipmentPreventive and corrective maintenance
Role Overview
Lead technical operations for a new Riyadh Air flight simulation training centre in Saudi Arabia.
Oversee simulator readiness, reliability, service quality, operational performance, and regulatory compliance at the customer site.
Key Skills for This Role
FSTD technical operationsFlight simulation training equipmentPreventive and corrective maintenanceTeam leadershipPerformance-based KPIsService Level Agreements
Full Job Posting
Role Overview
Lead technical operations for a new Riyadh Air flight simulation training centre in Saudi Arabia.
Oversee simulator readiness, reliability, service quality, operational performance, and regulatory compliance at the customer site.
Technical Operations and Leadership
- Manage engineering team functions and day-to-day operational effectiveness.
- Ensure training devices operate according to certification standards.
- Act as the customer contact for technical and operational issues.
- Monitor contract KPIs, SLA metrics, defect counts, interruptions, quality, and compliance.
- Generate rosters, recruit staff, report serious concerns, and conduct performance reviews.
Performance and Compliance
- Promote safety, teamwork, employee development, coaching, mentoring, accountability, and continuous improvement.
- Provide oversight for occupational safety and health metrics and environmental policy compliance.
Project and Customer Management
- Coordinate installations, updates, device qualification, planning, scheduling, and project execution.
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