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Group Account Director - Global Creative Agency
Right Calibre Consulting
Dubai, UAE
Full Time
Director
Onsite
2 weeks ago
Client Relationship ManagementStrategic PlanningEcommerce StrategyDigital MarketingShopper MarketingTeam Leadership
Free
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Client Relationship ManagementStrategic PlanningEcommerce Strategy
About the Role
A globally recognised integrated marketing agency seeks a Group Account Director to lead strategic client partnerships and drive integrated commerce solutions for major FMCG brands in Dubai.
Key Skills for This Role
Client Relationship ManagementStrategic PlanningEcommerce StrategyDigital MarketingShopper MarketingTeam Leadership
Responsibilities
- Lead and grow relationships with senior client stakeholders across major global FMCG brands
- Develop long term strategic account plans that align with client business objectives
- Drive integrated marketing and commerce strategies with a strong focus on ecommerce, eRetail, and online brand stores
- Provide strategic consultancy across digital commerce, shopper marketing, marketplace activation, and omnichannel campaigns
- Identify opportunities to expand existing accounts and drive incremental revenue growth
- Lead multidisciplinary agency teams to deliver exceptional work on time and within budget
- Ensure the highest standards of client servicing, project management, and campaign delivery
- Oversee commercial performance, forecasting, profitability, and account health
- Mentor and develop Account Directors, Account Managers, and wider client service teams
- Present strategic recommendations, campaign performance, and business reviews to senior client leadership
- Stay ahead of industry trends, retail media developments, ecommerce innovations, and evolving consumer behaviour
Requirements
- 10+ years of client servicing experience within a leading integrated, digital, or shopper marketing agency
- Proven experience managing large regional or global FMCG clients
- Strong understanding of ecommerce ecosystems, eRetail platforms, online brand stores, and digital commerce strategies
- Demonstrated experience leading integrated campaigns across digital, social, retail, shopper, and commerce channels
- Strong commercial acumen with experience managing large client portfolios and P&L responsibilities
- Outstanding client relationship, negotiation, and stakeholder management skills
- Proven ability to lead, inspire, and develop high performing client service teams
- Excellent presentation, communication, and strategic thinking abilities
- Experience working within fast paced, multinational agency environments
Full Job Posting
Role Overview
- Our client is a globally recognised integrated marketing agency with an outstanding reputation for delivering world class campaigns for some of the world's leading FMCG brands.
- The agency is looking to appoint an experienced Group Account Director to lead strategic client partnerships and drive integrated commerce solutions across key global accounts.
- This is a senior leadership opportunity for an exceptional client services professional with a strong agency background and deep expertise in ecommerce, eRetail, and online brand store ecosystems.
Key Responsibilities
- Lead and grow relationships with senior client stakeholders across major global FMCG brands.
- Develop long term strategic account plans that align with client business objectives.
- Drive integrated marketing and commerce strategies with a strong focus on ecommerce, eRetail, and online brand stores.
- Provide strategic consultancy across digital commerce, shopper marketing, marketplace activation, and omnichannel campaigns.
- Identify opportunities to expand existing accounts and drive incremental revenue growth.
- Lead multidisciplinary agency teams to deliver exceptional work on time and within budget.
- Ensure the highest standards of client servicing, project management, and campaign delivery.
- Oversee commercial performance, forecasting, profitability, and account health.
- Mentor and develop Account Directors, Account Managers, and wider client service teams.
- Present strategic recommendations, campaign performance, and business reviews to senior client leadership.
- Stay ahead of industry trends, retail media developments, ecommerce innovations, and evolving consumer behaviour.
Requirements
- 10+ years of client servicing experience within a leading integrated, digital, or shopper marketing agency.
- Proven experience managing large regional or global FMCG clients.
- Strong understanding of ecommerce ecosystems, eRetail platforms, online brand stores, and digital commerce strategies.
- Demonstrated experience leading integrated campaigns across digital, social, retail, shopper, and commerce channels.
- Strong commercial acumen with experience managing large client portfolios and P&L responsibilities.
- Outstanding client relationship, negotiation, and stakeholder management skills.
- Proven ability to lead, inspire, and develop high performing client service teams.
- Excellent presentation, communication, and strategic thinking abilities.
- Experience working within fast paced, multinational agency environments.
Preferred Experience
- Exposure to ecommerce marketplaces and global ecommerce platforms.
- Experience in retail media, digital shelf optimisation, performance commerce, or marketplace marketing.
- Regional GCC or international market experience.
- FMCG, consumer goods, beauty, personal care, or food & beverage sector experience is highly desirable.
What's on Offer
- Join one of the world's most respected global agency networks.
- Work on an enviable portfolio of leading international FMCG brands.
- Competitive salary and comprehensive benefits package.
- Regional and global career progression opportunities.
- Collaborative, innovative, and high performing agency culture.
- Opportunity to shape the future of ecommerce and commerce marketing across the region.
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