Ecommerce Manager - FMCG & Retail

Overview

Key Responsibilities

• Own and manage the end-to-end ecommerce business and operations.
• Develop and execute ecommerce strategies to drive revenue growth and profitability.
• Manage and optimize the company's ecommerce platform, ensuring an exceptional customer experience.
• Oversee product listings, pricing, promotions, inventory management, and merchandising activities.
• Monitor website performance, customer journeys, and conversion rates, implementing improvements where required.
• Collaborate closely with marketing teams to drive traffic, customer acquisition, retention, and online sales.
• Analyze sales data, customer insights, and market trends to identify growth opportunities.
• Manage relationships with external agencies, technology partners, and marketplace platforms.
• Ensure smooth coordination between sales, logistics, customer service, and digital marketing teams.
• Prepare regular performance reports and provide strategic recommendations to senior management.

Requirements

• Proven experience as an Ecommerce Manager within consumer goods, retail, appliances, electronics, FMCG, or related sectors.
• Strong hands-on experience managing ecommerce platforms, particularly Magento and/or Shopify.
• Demonstrated track record of driving online sales growth and achieving commercial targets.
• Solid understanding of ecommerce operations, digital merchandising, customer experience, and online marketing.
• Strong analytical skills with the ability to interpret data and make commercially sound decisions.
• Experience managing ecommerce budgets, sales forecasts, and performance metrics.
• UAE market experience is essential.
• Candidates must currently be based in the UAE.
• Arabic language skills would be a strong advantage.
• Excellent communication, leadership, and stakeholder management skills.
• What's on Offer:
• Opportunity to join a well-established and respected regional business.
• High-visibility role with significant ownership and decision-making responsibility.
• Competitive salary package and benefits.
• Dynamic, growth-oriented working environment.
• Career progression opportunities within a rapidly expanding organization.
• If you are an ambitious ecommerce professional with strong Magento or Shopify expertise and a proven ability to drive online sales, we would love to hear from you.