GoHighLevel CRM & Automation Administrator
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Key skills for this role
About the Role
We are seeking a technically skilled CRM & Automation Administrator to manage GoHighLevel infrastructure, build marketing funnels, and optimize workflows. The role requires 3+ years of GoHighLevel experience and strong problem-solving skills.
Key Skills for This Role
Responsibilities
- Manage and optimize GoHighLevel CRM infrastructure, including pipelines, Smart Lists, tags, segmentation strategies, and data accuracy.
- Build and maintain marketing funnels, landing pages, automation workflows, drip campaigns, customer journeys, newsletters, and email templates.
- Design and improve automated processes to increase efficiency, improve lead management, and enhance customer interactions.
- Support executive and client operations through calendar management, appointment scheduling, client communications, documentation, and administrative coordination.
- Configure and maintain integrations between platforms such as Jotform, GoHighLevel, WordPress, payment systems, and other operational tools.
- Troubleshoot workflow issues, integration failures, notification problems, website functionality concerns, and technical inconsistencies.
- Monitor CRM performance, maintain system reliability, and ensure connected platforms operate effectively.
- Support social media operations by scheduling approved content, coordinating announcements, and assisting with publishing workflows.
- Collaborate with stakeholders to identify process improvements and implement scalable operational solutions.
Requirements
- Minimum 3 years of hands on experience with GoHighLevel, including advanced automation workflows and CRM administration.
- Proven experience creating funnels, landing pages, campaigns, customer journeys, and automated marketing processes.
- Strong knowledge of CRM segmentation, tagging strategies, pipeline management, and data organization.
- Experience integrating Jotform with GoHighLevel and troubleshooting connected systems.
- Familiarity with WordPress website management, GoDaddy hosting, DNS configuration, and website troubleshooting.
- Experience with payment administration tools such as Stripe and scheduling platforms such as Acuity Scheduling.
- Proficiency with Google Workspace and project management tools such as Monday.com.
- Strong understanding of workflow optimization, system maintenance, and technical problem solving.
- Excellent written and verbal English communication skills.
- Strong organizational skills, attention to detail, autonomy, and ability to manage priorities in a remote environment.
- Ability to work approximately 20 hours per week, Monday through Friday.
Full Job Posting
Role Overview
- We are looking for a technically skilled and proactive CRM & Automation Administrator to support business operations through the development and optimization of digital systems.
- This role combines CRM management, marketing automation, workflow optimization, and technical troubleshooting to improve operational efficiency.
- You will take ownership of automation infrastructure, customer journeys, integrations, and data organization across multiple platforms.
- The position requires strong attention to detail, problem solving skills, and the ability to work independently in a remote environment.
- You will collaborate with stakeholders to streamline processes, enhance customer experiences, and maintain reliable digital workflows.
- This is an opportunity to contribute to growing businesses by building scalable systems and improving day to day operations through technology.
Accountabilities
- Managing and optimizing GoHighLevel CRM infrastructure, including pipelines, Smart Lists, tags, segmentation strategies, and data accuracy.
- Building and maintaining marketing funnels, landing pages, automation workflows, drip campaigns, customer journeys, newsletters, and email templates.
- Designing and improving automated processes to increase efficiency, improve lead management, and enhance customer interactions.
- Supporting executive and client operations through calendar management, appointment scheduling, client communications, documentation, and administrative coordination.
- Configuring and maintaining integrations between platforms such as Jotform, GoHighLevel, WordPress, payment systems, and other operational tools.
- Troubleshooting workflow issues, integration failures, notification problems, website functionality concerns, and technical inconsistencies.
- Monitoring CRM performance, maintaining system reliability, and ensuring connected platforms operate effectively.
- Supporting social media operations by scheduling approved content, coordinating announcements, and assisting with publishing workflows.
- Collaborating with stakeholders to identify process improvements and implement scalable operational solutions.
Requirements
- Minimum of 3 years of hands on experience with GoHighLevel, including advanced automation workflows and CRM administration.
- Proven experience creating funnels, landing pages, campaigns, customer journeys, and automated marketing processes.
- Strong knowledge of CRM segmentation, tagging strategies, pipeline management, and data organization.
- Experience integrating Jotform with GoHighLevel and troubleshooting connected systems.
- Familiarity with WordPress website management, GoDaddy hosting, DNS configuration, and website troubleshooting.
- Experience with payment administration tools such as Stripe and scheduling platforms such as Acuity Scheduling.
- Proficiency with Google Workspace and project management tools such as Monday.com.
- Strong understanding of workflow optimization, system maintenance, and technical problem solving.
- Excellent written and verbal English communication skills, with the ability to collaborate effectively with international teams.
- Strong organizational skills, attention to detail, autonomy, and the ability to manage priorities in a remote environment.
- Ability to work approximately 20 hours per week, Monday through Friday, with flexibility depending on client requirements and time zones.
Benefits
- Competitive compensation rates.
- Weekly payment schedule.
- Remote work opportunity with flexible scheduling arrangements.
- Access to multiple open contractor opportunities.
- Free training and professional upskilling resources.
- Continuous support and guidance throughout engagements.
- Opportunity to join a collaborative international community.
- Exposure to diverse projects and global clients.
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