Global People Operations Lead

About Coram AI

The Role

People Operations

• Own onboarding, documentation, performance support, offboarding, employee queries, and employee relations for India.
• Partner with US HR leadership to adapt company policies to Indian labor law and local norms.
• Manage performance reviews, manager coaching, documentation, PIPs, exits, employee records, and HRIS data.
• Coordinate payroll, benefits, health insurance, leave policies, statutory compliance, filings, audits, and legal matters.
• Support recruiting coordination, interview scheduling, offer letters, and candidate experience for India roles.

Office and Workplace Operations

• Manage facilities, supplies, vendors, maintenance, workplace experience, budgets, expenses, and office logistics.
• Own vendor relationships and negotiate contracts for cleaning, security, internet, catering, and equipment.
• Manage laptops and equipment procurement, inventory tracking, and asset operations.
• Coordinate events, team gatherings, visiting US-based team members, celebrations, wellness programs, and engagement initiatives.
• Champion company culture and internal communications across the India and US teams.

Skills and Qualifications

• Experience in People Operations, HR, or Office Administration, including at least two years in a management or standalone HR role.
• Bachelor's degree required; an MBA or postgraduate HR diploma is preferred.
• Strong knowledge of Indian labor and employment law, including PF, ESI, Shops and Establishment, and gratuity.
• Hands-on office administration and vendor operations experience.
• Experience with employee relations, performance management, and the full employee lifecycle.
• Comfort working across time zones with US-based leadership, including some US Pacific hours overlap.
• Strong judgment, discretion, resilience, and professional handling of sensitive situations.
• Exceptional written and verbal English communication skills and ability to influence at all levels.
• Ability to work in an onsite environment.

What We Offer

• Competitive compensation package and equity in a rapidly growing company.
• Employer-paid medical insurance for the employee and dependents.
• Flexible paid time off, paid holidays, and referral bonuses.
• Latest Apple products and access to a broad technology stack.