General Manager – Pre-Opening | Earth Riyadh
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Key skills for this role
About the Role
Earth Hotels is seeking a General Manager to lead the pre-opening of Earth Riyadh, a lifestyle hotel. The role involves overseeing all aspects from construction handover to opening, including recruitment, operations, commercial performance, and brand delivery.
Key Skills for This Role
Responsibilities
- Lead the complete pre opening process from project handover through launch and stabilization
- Work with Development, Design, Technical Services, Brand, Finance, and Citizen & Culture teams to achieve milestones
- Build and execute the opening critical path ensuring operational readiness
- Recruit, onboard, and develop the opening leadership team and wider citizen community
- Lead all hotel operations to ensure seamless daily performance across all departments
- Create a guest first environment and maintain exceptional service standards
- Monitor guest feedback and evolve the experience through innovation
- Position Earth Riyadh as a lifestyle destination through activations and partnerships
- Deliver annual revenue, GOP, and EBITDA targets
- Ensure compliance with Saudi regulations, licensing, health and safety legislation
Requirements
- Proven experience as a General Manager in lifestyle hospitality environments
- Experience leading pre opening processes from project handover through launch
- Strong leadership and team development skills
- Ability to manage budgeting, forecasting, and cost control
- Excellent communication and relationship building skills
- Knowledge of Saudi regulations and licensing requirements
Full Job Posting
Role Overview
- As a General Manager, you are responsible for bringing Earth Riyadh to life from construction handover to opening day and beyond.
- You will lead the creation of a hotel that feels like a community, overseeing pre opening journey including recruitment, culture building, operational readiness, commercial performance, guest experience, and brand delivery.
What on Earth Will You Do?
- Lead the complete pre opening process from project handover through launch and stabilization.
- Work closely with Development, Design, Technical Services, Brand, Finance, and Citizen & Culture teams.
- Build and execute the opening critical path, ensuring operational readiness across every department.
- Participate in design reviews, mock up rooms, operational planning, and owner walkthroughs.
- Oversee procurement, OS&E installation, testing, commissioning, and departmental readiness.
- Recruit, onboard, and develop the opening leadership team and wider citizen community.
- Create an opening culture that reflects the energy and values of Earth Hotels.
- Lead all hotel operations to ensure seamless daily performance across Rooms, F&B, Wellness, Retail, Engineering, Finance, and People & Culture.
- Create a guest first environment and maintain exceptional standards across service, cleanliness, presentation, and safety.
- Monitor guest feedback and continuously evolve the experience through innovation and creativity.
- Remain highly visible throughout the property, engaging with guests and citizens daily.
- Position Earth Riyadh as one of the city's most exciting lifestyle destinations.
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