General Manager - Luxury Travel
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Key skills for this role
About the Role
R3 Luxury & Travel seeks a General Manager for luxury travel in Dubai. The role involves managing and mentoring the local team, optimizing workflows, and coordinating with international partners to deliver seamless concierge and travel experiences.
Key Skills for This Role
Responsibilities
- Manage and mentor the local team
- Optimize workflows
- Coordinate with international partners and vendors to deliver seamless concierge and travel experiences
- Regular client interaction and issue resolution
- Strategic decision making
Requirements
- Minimum of five (5) years of proven experience in a General Manager, Operations Manager, or senior leadership role within the hospitality, tourism, travel, concierge, or service industry
- Fluency in both English and Arabic, spoken and written, is mandatory
- Operational management skills, including workflow optimization, process improvement, and performance monitoring
- Client relationship management and communication skills
- Business and financial acumen, including budgeting, forecasting, and basic P&L understanding
- Experience in luxury hospitality, travel, concierge services, or a related high touch service industry
- Bachelor’s degree in Business, Hospitality Management, or a related field, or equivalent professional experience
- Eligibility to work on site in Dubai
Full Job Posting
Role Description
- The General Manager role is a full time, on site position based in Dubai, United Arab Emirates. This role includes managing and mentoring the local team, optimizing workflows, and coordinating with international partners and vendors to deliver seamless concierge and travel experiences. Regular clien
Qualifications
- Minimum of five (5) years of proven experience in a General Manager, Operations Manager, or senior leadership role within the hospitality, tourism, travel, concierge, or service industry.
- Fluency in both English and Arabic, spoken and written, is mandatory. Proficiency in additional languages, particularly French, Russian, or other international languages, will be considered a significant asset.
- Operational management skills, including workflow optimization, process improvement, and performance monitoring.
- Client relationship management and communication skills, with the ability to build trust and maintain high levels of discretion.
- Business and financial acumen, including budgeting, forecasting, and basic P&L understanding.
- Experience in luxury hospitality, travel, concierge services, or a related high touch service industry.
- Excellent organizational skills, attention to detail, and the ability to manage multiple complex requests simultaneously.
- Bachelor’s degree in Business, Hospitality Management, or a related field, or equivalent professional experience.
- Comfort working in a fast paced, client driven environment and adapting quickly to changing priorities.
- Strong knowledge of corporate governance, operational procedures, customer service excellence, and business process optimization.
- Proficiency in Microsoft Office applications and relevant business management systems.
- Ability to work under pressure, manage multiple priorities, and adapt to a fast paced and dynamic business environment.
Additional Information
- Only candidates with job experience in Dubai will be considered
- Pay: AED1.00 AED2.00 per month
- Work Location: In person
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