General Manager
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Key skills for this role
About the Role
RIKAS seeks an experienced General Manager to lead daily operations, drive revenue growth, and ensure exceptional guest experiences in Dubai. The role oversees budgets, team development, and compliance while fostering a high-performance culture.
Key Skills for This Role
Responsibilities
- Oversee day to day operations ensuring high standards of service and quality
- Drive revenue growth and manage budgets and costs
- Lead, motivate, and develop team members
- Ensure exceptional guest experiences and manage feedback
- Support marketing and business development initiatives
- Monitor business performance and implement improvements
- Ensure compliance with policies and regulations
Requirements
- Experience in a general management or senior operational role
- Proven ability to drive revenue growth and profitability
- Strong leadership and team development skills
- Excellent guest service and communication skills
Full Job Posting
Role Overview
- We are looking for an experienced and passionate General Manager to lead the overall success and performance of our establishment.
- This role is responsible for driving operational excellence, financial results, team engagement, and exceptional guest experiences.
Main Responsibilities
- Oversee the day to day operations of the establishment, ensuring high standards of service, quality, and guest satisfaction.
- Drive revenue growth, profitability, and overall business performance.
- Manage budgets, costs, and operational efficiency while achieving financial targets.
- Lead, motivate, and develop team members, fostering a positive and high performing work environment.
- Ensure exceptional guest experiences and professionally manage guest feedback and concerns.
- Support marketing, promotional, and business development initiatives to increase revenue and brand awareness.
- Monitor business performance and implement improvements to enhance operational and commercial results.
- Ensure compliance with company policies, health and safety regulations, and legal requirements.
- Build strong relationships with guests, employees, and key stakeholders.
- Carry out any other duties required to support the successful operation of the business.
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