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Gallery Host – Front Desk (Saudi Only)

Hyatt Place Riyadh Al Sulaimania
Riyadh, KSA
Full Time
Entry
Onsite
1 weeks ago
Customer ServiceCommunicationCash HandlingHospitalityProblem Solving
Free

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Customer ServiceCommunicationCash Handling
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Description

  • We are looking for people who have a passion to serve others! Working at the front desk means you are at the hub of the hotel, where you have the most interaction with our guests.
  • Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference.

Responsibilities

  • Assisting guests efficiently, courteously, and professionally at all times
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see that all are met to satisfaction in a timely manner.
  • Post guest charges, collect payments, and follow all cash handling procedures as required by the management.
  • Be knowledgeable of the hotel brand and various programs.
  • Be a great communicator to various departments and management about guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Why Hyatt Place?

  • Our purpose is 'we care for people so they can be their best.'
  • Care comes from a place of empathy and authentic human connection.
  • We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders.

Our Values

  • Respect: earned by being inclusive, valuing diverse points of view, and caring for people and your environment.
  • Integrity: telling and accepting the truth, honoring your commitments, taking ownership, and acting with pride.
  • Inclusion: seeks to understand, encourage diverse viewpoints, and support each other to thrive.
  • Empathy: achieved by truly listening, responding with compassion, and walking in the shoes of others.
  • Experimentation: 'Be curious and continuously learn; experiment and generate new ideas to make things happen.'
  • Wellbeing: prioritizes self care. Use fun as fuel to build connections within your community.

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