Front Office Supervisor
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Key skills for this role
About the Role
Radisson Hotel Group is hiring a Front Office Supervisor at Park Inn by Radisson, Dubai Motor City to assist in running the front office department, maximize guest satisfaction, and lead the team.
Key Skills for This Role
Responsibilities
- Assist in the smooth running of the front office department, delivering high level guest journey and experience
- Lead and collaborate with the team to maximize guest satisfaction and comfort
- Support and deliver on strategies and objectives of the front office department, taking ownership for assigned areas
- Foster a culture of growth, development and performance while promoting company culture and values
- Collaborate with Head of Department to control costs and departmental inventory, achieving target productivity
- Build and maintain effective working relationships with key stakeholders and partners
- Establish and deliver an effective planned guest engagement programme
- Ensure adherence to legislation and best practice activities for internal and external audit
Requirements
- Proven experience in a front office position, ideally within a hotel environment
- Good leadership skills with a hands on approach and lead by example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Strong communication and listening skills
- Ability to work collaboratively across functions and cultures
- Skilled with Microsoft Office software, especially Excel
- Ability to handle multiple challenging priorities and assignments
Full Job Posting
Job Description
- We are currently seeking a Front Office Supervisor to join our vibrant team at Park Inn by Radisson, Dubai Motor City.
Responsibilities
- Assist in the smooth running of the front office department, delivering high level guest journey and experience
- Lead and collaborate with the team to maximize guest satisfaction and comfort
- Support and deliver on strategies and objectives of the front office department
- Take a leadership role in fostering a culture of growth, development and performance
- Collaborate with Head of Department to control costs and departmental inventory
- Build and maintain effective working relationships with key stakeholders
- Establish and deliver an effective planned guest engagement programme
- Ensure adherence to legislation and best practice activities
Qualifications
- Proven experience in a front office position, ideally within a hotel environment
- Ability to adapt to changing service environments
- Good leadership skills with a hands on approach and lead by example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity and ability to work in an environment that demands excellence
- Strong communication and listening skills
- Ability to work collaboratively across functions and cultures
- Skilled with Microsoft Office software, especially in Excel
- Open, positive and communicative personality
- Ability to handle multiple challenging priorities and assignments
Why Join Radisson Hotel Group?
- Live the Magic of Hospitality: Be part of a team that creates exceptional experiences
- Build a Great Career: Investment in growth, learning, and career development
- Experience the Team Spirit: Inclusive, fun, and meaningful workplace
- Lead with Your Ambition: Empowered to make a difference
- Enjoy Global & Local Perks: Exclusive hotel rates and discounts
- Benefits include up to 53% off your stay as a Team Member, guaranteed minimum 30% off for Friends & Family, and exclusive discounts on Breakfast, Food & Beverage, Spa and more
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