Front Office Runner

Job Location

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
• Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
• To anticipate all guest needs and handle all guest inquiries
• To participate in the effective day to day operation at Front Office.
• To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa, and other properties.
• To ensure lobby area is always clean and tidy.
• To greet and acknowledge all guests, welcoming them in a polite and friendly manner.
• Assist guests with the luggage and provide a luggage storage service for guest.
• To coordinate delivery of messages and other items to the guest room
• To assist guests who require special attention.
• To deliver guest room amenities
• To refill minibars
• Complete all other shift duties as outlined on shift checklist.
• Attending to any other delivery requests from guests.
• Assist all other areas of the hotel when required.
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