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Front Office Receptionist - Arabic Speaker

Lutfi Group of companies
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Front office and receptionist operationsVisitor flow managementPhone etiquetteCustomer serviceArabicEnglish
Free

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Key skills for this role

Front office and receptionist operationsVisitor flow managementPhone etiquette
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Company Description

Lutfi Group of Companies is a diversified organization founded in 1971, operating across home appliances, electronics, optical retail, wholesale, manufacturing, and real estate.

The group emphasizes quality, innovation, collaboration, empowerment, entrepreneurship, and high-standard products and services.

Role Description

This is a full-time, on-site Front Office Receptionist role for an Arabic speaker based in Dubai, United Arab Emirates.

The position manages the front desk, greets visitors, and provides a welcoming and professional first point of contact for clients and guests.

The receptionist works with internal teams to support smooth front office operations and a high level of customer service.

Responsibilities

  • Answer and direct phone calls and handle inquiries in Arabic and English.
  • Coordinate visitor sign-in and manage appointment bookings.
  • Organize incoming and outgoing mail and maintain a tidy reception area.
  • Support document preparation and basic office coordination.
  • Manage visitor flow and daily reception operations.

Qualifications

  • Strong front office and receptionist skills, including visitor flow and daily reception operations.
  • Professional phone etiquette and customer service skills.
  • Fluent Arabic and English communication skills, spoken and written.
  • Previous receptionist or front office experience is required; corporate or multi-sector experience is preferred.
  • Ability to work full time on-site in Dubai with a professional appearance and demeanor.
  • Good organizational and time management skills, attention to detail, and reliability.
  • Proficiency in basic computer and office applications such as email, calendars, and word processing.
  • High school diploma or equivalent is required; additional administration, customer service, or office management certification is advantageous.

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